Blog

TSAOG Customer Survey Highlights – December 2014

Posted on

When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s December 2014 Customer Survey:

  • “Well organized and on time. I was very pleased with Dr. Balldin’s assessment and treatment plan and his answers to my questions”
  • Dr Bell and his staff always addressed each patient by name and treated individuals with warmth and compassion. Over the last year I never waited more than 10 minutes to see Dr Bell and for most of my appointments he was right on time.”
  • “[I liked] that there are multiple docs under one roof whose specialties overlap and they can collaborate.”
  • “[Dr. Brenman] and his nursing staff are always super efficient and even though I know they see a huge amount of patients they offer me really personalized care.”
  • Dr. Brown is extremely knowledgeable and explains procedures and options well, and PA Rice has been very helpful and thorough.”
  • “I never feel like I am in an assembly line like I have when I am a patient in other practices.”
  • Dr. Burkhart gave me my life back by successfully operating on my rotator cuff injury. No more pain and can do anything I did before the surgery. Great Man Dr. Burkhart!”
  • “I don’t like coming to the SAOG only because it means I am injured or starting to fall apart due to age, BUT I like coming to SAOG because I’m cared for very well and am very satisfied with my care and the customer service. Thanks to all of the staff, keep up the great work!” (Dr. Connor)
  • “I was very impressed with how well the office was run overall. There was a calm atmosphere and everyone I encountered was very pleasant.”
  • Dr. Drukker was already my physician, but also a lady in Houston recommended him. He is great!”
  • “Very happy with Dr. Garcia. Also with his regular follow-ups”
  • “I like Dr. Gonzalez and think he is an excellent surgeon and physician.”
  • “Although Dr. Hartzler is listed as a shoulder/ elbow specialist, he agreed to see me regarding my foot/ankle problem. He was very kind and I felt well taken care of.”
  • Radiologist and Leticia (Technician) were awesome. I was nervous and scared and they made me feel at ease and explained everything.”
  • “I was actually surprised at the speed with which I was able to get a new patient appointment.”
  • “Doctors are friendly and listen carefully” (Dr. Hibberd)
  • “Keep up the great work — both the office and the practice seem to run like well-oiled machines, with great resources and availability.”
  • Dr. Hughes listens well, takes my lifestyle into consideration when making recommendations on treatment.”
  • “I have always been able to be seen promptly by my doctor and the staff has always been courteous and professional.” (Dr. Jacobs)
  • “I would like to thank Dr. Kaiser for the wonderful job he did on my knee.”
  • Dr. Kirk was very gentle, patient & explained in great detail everything I needed to know.”
  • “I loved the care I received from Dr. Marx and would highly recommend him to anyone needing surgery.”
  • “Able to get seen quickly, Dr Ochoa is a good guy. I would recommend him to anyone.”
  • “With a complete state of the art facility each and every detail was handled perfectly. An amazing staff and an equally amazing set of doctors. I was completely impressed and 100% pleased!”
  • Dr. Paul Pace and his staff are amazing and I am so thankful to each and every member of his team that were involved in any aspect of my surgery and continued treatment. Thank you thank you thank you”
  • “The doctor shows an interest in my overall well being.” (Dr. Rowland)
  • “The doctors are fully informed in the field of orthopaedics. They offer a storage of information to help me understand my condition and the plan of treatment. They are friendly and make you feel very comfortable.”
  • “It was my first visit with Dr. Rutstein and I was very impressed. She is well informed in her field and had answers to all of my concerns. She took a lot of time to explain and offer suggestions. It was a beautiful experience. Her treatment plan is making a big difference in my condition. “
  • “…chiropractic services help me a lot.” (Dr. Seidel)
  • Dr Taber has a great bedside manner, very professional. I completely trust him with my care”
  • “From the first visit, my care has been exceptional, personalized, and caring. This is the best orthopedic organization I have ever had the honor of using. You have extensively improved my daily functioning and reduced my pain significantly, improving my overall lifestyle.”
  • Dr. Tolin exhibits exceptional patient relations. He is PROFESSIONAL, focused on the patient, and educational. I have never had the superior attention he provides to me.”
  • “Very pleased with all aspects of the hip replacement process. I would and have recommended Dr. Ursone to anyone considering hip or knee replacement. Extremely pleased with the care provided by North Central Baptist Hospital.”
  • “Excellent customer service!” (Dr. Valdez)
  • “Excellent experience. Some of my favorite docs in the past have had poor staff. Not SA Orthopedic! Everyone is top notch!” (Dr. Viroslav)
  • “I know that the good Lord sent me to Dr Woodbury and his staff.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our patient survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

Leave a Reply

Your email address will not be published. Required fields are marked *

 

Subscribe to TSAOG Updates