Website Privacy Policy

Your privacy is critically important to us. At The San Antonio Orthopaedic Group we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
  • In our blogging products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about deleting or correcting your personal data please contact us.

The San Antonio Orthopaedic Group (“TSAOG”) operates websites including tsaog.com and other social media sites such as Facebook and Twitter. It is our policy to respect your privacy regarding any information we may collect while operating our website or social media platforms.

Website Visitors

Like most website operators, TSAOG collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TSAOG’s purpose in collecting non-personally identifying information is to better understand how TSAOG’s visitors use its website. From time to time, TSAOG may release non-personally-identifying information in the aggregate, for example, by publishing a report on trends in the usage of our website.

TSAOG also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users of the patient portal. TSAOG only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to TSAOG’s websites choose to interact with TSAOG in ways that require TSAOG to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. Those who engage in transactions with TSAOG – by paying a bill, for example – are asked to provide additional information, including necessary personal and financial information required to process those transactions. In each case, TSAOG collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with TSAOG. TSAOG does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Additionally, as a patient, we are bound to protect your privacy under the Health Insurance Portability and Protection Act (HIPAA). You may review our privacy policy here to understand your rights (*then insert the link to the patient privacy policy).

Aggregated Statistics

TSAOG may collect statistics about the behavior of visitors to its websites. For instance, TSAOG may monitor the most popular blog posts. TSAOG may display this information publicly or provide it to others. However, TSAOG does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

TSAOG discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on TSAOG’s behalf or to provide services available at TSAOG’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TSAOG websites, you consent to the transfer of such information to them. TSAOG will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, TSAOG discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when. If you are a registered user of an TSAOG website and have supplied your email address, TSAOG may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TSAOG and our services. We primarily use our website and blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example through a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. TSAOG takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. TSAOG uses cookies to help TSAOG identify and track visitors, their usage of TSAOG website, and their website access preferences. TSAOG visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TSAOG’s websites, with the drawback that certain features of TSAOG’s websites may not function properly without the aid of cookies.

Business Transfers

If TSAOG, or substantially all of its assets, were acquired, or in the unlikely event that TSAOG goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of TSAOG may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, TSAOG may change its Website Privacy Policy from time to time, and in TSAOG’s sole discretion. TSAOG encourages visitors to frequently check this page for any changes to its Website Privacy Policy. Your continued use of this site after any change in this Website Privacy Policy will constitute your acceptance of such change.