TSAOG Customer Survey Highlights – August 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s August 2013 Customer Survey:

  • Dr. Balldin is so kind and skillful. I really appreciate how he explains my options and works to help me make the best informed decisions for my injury.”
  • “When I scheduled my original appointment in July, the scheduler was very helpful in getting me an appointment the next day with a doctor who specialized in my problem.”
  • “The PT staff are so very caring and competent. I appreciate how they work with me to make the best progress for my comfort and long term positive outcome.”
  • “I have been to four doctors in your group and all have been excellent. My wife and mother in law have been to see your group also.”
  • Dr. Seidel is awesome! Ditto for Tanyell”
  • “Attentive physician and staff” (Dr. Marx)
  • “Professional staff and doctors” (Dr. Hennessy)
  • “Most services are conveniently located at the same site.”
  • “I really liked Dr. Bergfeld she was thorough and allowed me to have a voice in the prescribed treatment for my pain.”
  • “This is the BEST group of Professional and caring people! Thank you All so much!”
  • “You cannot fix anything that is already Perfect, and a Dr office that has all the best employees. It simply cannot get any better, perfect Doctor, perfect employees!! And I have referred several of my colleagues to your group!” (Dr. Viroslav)
  • “very good service” (Dr. Ochoa)
  • “Keep on doing what you do, I’ve been to so many doctors, can’t count them, and by far your system is the best.”
  • “I have all the respect in the world for your doctors.”
  • “I thank Dr Taber and his staff. This man saved my life, my job, and my sanity.”
  • Dr. Connor and his staff are superior!”
  • “Always a pleasant experience and Dr Drukker is just wonderful!”
  • “From start to finish I was pleased with everyone.”
  • “As a personal injury attorney, I have referred my clients here & as a patient myself now, will continue to do so. Very impressed with my doctor, staff & location.”
  • “Both Dr Galindo & his RN were very friendly, professional and took time with you”
  • “In my opinion, there is a strong team concept in place at the San Antonio Orthopaedic Group which [works] from the top down. I view everyone as committed health professionals. I have complete confidence in Dr. Alan Hibberd and his staff.”
  • “Scheduling went very smoothly.”
  • “This is a great medical practice. One of the best I’ve seen. I truly thank and appreciate the doctors and staff for their care of my father.”
  • “The level of attention from staff and doctor is exemplary.” (Dr. Bell)
  • “Compassionate, efficient, friendly. I especially like this patient portal where I can get my reports as quickly as possible, am able to understand the process, and feel like I Have an integral part in reaching my recovery objectives.”
  • Dr. Brenman is super. I know he sees a lot of patients in a day, but he always takes a little time to know the person, which means a lot to most people. We are people, not just patients with issues to fix.”
  • “My doctor took the time to explain everything to me. He answered all my questions.” (Dr. Valdez)
  • Dr Woodbury has been very informative, helping me to understand treatment options”
  • “Dr Gonzalez was thorough, took time with and was patient to listen to questions”
  • “Doctors and staff are very professional, capable, courteous, and friendly. Office is convenient to where I live.”
  • “I have the highest confidence in Dr. Tolin. I am extremely pleased with his expertise and staff….Linda is awesome”
  • “Therapy staff was EXCELLENT! Hard to believe that physical therapy could be made FUN! But they did it!”
  • Dr. Ursone provided excellent preoperative and postoperative care. My shoulder surgery provided full range of motion and I am pain free.”
  • “Friendly, courteous and knowledgeable provider.” (Dr. Pace)
  • Dr. Burkhart and the STAFF, very knowledgeable and caring”
  • Dr Kaiser is a rare Dr. He has the surgical skills, the bedside manner & is always focused on just you when you are in his office.”
  • “I have had chronic acute RA since 1979 & as a result have been in many Dr offices/groups all across the country. Y’all by far have the smoothest running organization I’ve ever encountered!”
  • “Keep focusing on good medical care. That is what is most important to me. I have utmost confidence in Dr. Brown’s medical knowledge. My feet are soooo important because I am an active person. I trust my feet to Dr. Brown because of his knowledge and experience.”
  • “I am very satisfied [with] the competent and professional care provided by Dr. Garcia and his staff. Dr. Garcia certainly should be named in the Best Orthopedic Physicians of San Antonio.”
  • Dr. Jacobs takes care of my sports injuries and gets me back on the field (in some capacity) as quickly as possible. I like his aggressive approach at therapy and treatment options.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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