We know that it can be frustrating to wait on hold when you are calling to schedule a doctor’s appointment, but with high call volumes and limited staff, occasional hold times are inevitable. In an effort to make things work more efficiently, we’re offering another option for scheduling: don’t call us, we’ll call you!
We are very pleased to announce that our website now features an option to “Request an Appointment” on each of our physicians’ pages.
There is no need to set up a separate account or remember another user name and password as you would with an online scheduling service. Simply select the physician you’d like to make an appointment with, click on their picture to view their profile page, and fill out the form on the right side of the screen.
You will submit basic information, including:
- Your name
- Your email address
- Your phone number
- Whether you are a new or current patient
- The office location at which you’d prefer to be seen
Your form will transmit directly to our dedicated Scheduling Department and one of our scheduling specialists will contact you directly and promptly to schedule your appointment and answer any additional questions you may have.
Appointments are scheduled M-F during normal business hours. If you submit an appointment request after 5pm, you will be contacted the next business day.
Same Day / Urgent Appointments:
If you are trying to schedule a same day / urgent appointment, please contact our scheduling department at (210) 281-9595 or simply walk in to our OrthoNow Injury Clinic.
If you need to reschedule your appointment, please log in to the patient portal and request a reschedule at least 24 hours in advance. If you would prefer to reschedule by phone, you may contact our scheduling department at (210) 281-9595 or contact your physician’s office directly.
Listening to and addressing the concerns of our patients is one more way TSAOG makes your health our mission.