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TSAOG Customer Survey Highlights – January 2014

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s January 2014 Customer Survey:

  • Dr. Hibberd is kind, patient most importantly, trustworthy and treated me with respect. Thank you Dr. Hibberd.”
  • “I have high regard for my physicians. They have all been very professional and willing to answer questions. Most recently I have seen Dr. Gonzalez and he relates well to people as well as being exceptionally competent.”
  • “I really feel blessed for the care I received and the attention your physician staff game me. I will highly recommend your clinic. I am 150% pleased with my end result.” (Dr. Valdez)
  • “2nd time to have to use your services and even though I would rather not have an injury you make it much easier to deal with”
  • Dr. Ochoa is wonderful, but I was very impressed with how efficient the computerized information worked. By the time I walked from the room to reception area everything was already set up for my next visit!”
  • “You are always available. OrthoNow is fantastic as well!!!”
  • “I have every confidence in Alyssa and Dr. Pace. I feel confident and comfortable with any help I will receive from them now and in the future.”
  • “Dr. Hennessy rocks as my granddaughter would say — very professional and very kind and patient with me.”
  • Dr. Brenman is so nice and professional. He doesn’t waste time and listens to my concerns.”
  • Dr. Brown is impressive, managed his time and attention to my needs extremely well. Probably the BEST consult I have ever experienced.”
  • “I am in and out so fast I don’t have complaints” (Dr. Connor)
  • Dr. Bell is awesome. He was and has always been attentive to the needs of my mother’s care. I would recommend him to anyone needing orthopedic surgery!!!”
  • Dr. Ursone explained the MRI and after the surgery gave us an excellent layman’s explanation of the surgical repairs, the convalescence and the PT to follow. We are so happy that we chose your practice and that we were lucky enough to have Dr. Ursone as the surgeon.”
  • Dr. Kaiser was very nice, and I feel confident he will be able to address my knee problem”
  • “The staff were not only courteous but friendly. The physician re-assured me on each of my concerns and treated them as significant and important. The office environment was clean and relaxing. It allowed for personal space and privacy.” (Dr. Woodbury)
  • “I was impressed with the service from start to finish. I was especially surprised that [Dr. Marx] called me after the surgery to see how I was doing.”
  • “Best Docs, excellent medical care, easy access, short waits”
  • “Fantastic service, never a long wait time, sometimes NO wait time.” (Dr. Tolin)
  • Dr. Drukker’s manner was extremely comfortable and built confidence.”
  • Dr. Balldin has such a wonderful bedside manner. He listens. He explains. I have also been pleased with the workers in the physical therapy area at the Babcock location.”
  • “Great personnel. Doctor explained thoroughly what to expect” (Dr. Garcia)
  • “I think that Dr. Burkhart is the consummate medical professional”
  • “I would highly recommend this practice.”
  • “Awesome staff. Always polite and helpful.” (Dr. Rowland)
  • “The doctor is very thorough & makes excellent recommendations. He always addresses my concerns & I always leave with peace of mind.” (Dr. Viroslav)
  • Dr Jacobs is very thorough, courteous and polite”
  • “[Dr. Taber is] extremely knowledgeable, thorough, and personal warmth! He understands from an athlete’s perspective as well! And he has a great sense of humor providing a comfortable environment!”
  • Therapy staff are the greatest. i had twelve visits and each time the staff was courteous, friendly, helpful and attentive to my specific needs. i highly recommend them to everyone in need of physical therapy.”
  • “Totally pleasant—best in San Antonio”
  • “Excellent treatment of my 7 month old baby!!”
  • “We got in the same day with Mr Griffin (a most knowledgeable and empathetic health professional) who sent us for an MRI that same evening, confirming the next day that surgery would be necessary.” (OrthoNow North Central)
  • “Just finished #5 of 5 of Supartz. PA Davis Miller and his assistant Kessa (Turkessa) are second to none in patient care and communication.” (OrthoNow Central)

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Congratulates Our SA Doctors: Best of 2014

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We are so happy to announce that 19 of TSAOG’s physicians have made the list of S.A. Doctors: Best of 2014, featured in the Dec/Jan issue of S.A. Scene!  This is a peer nominated list, which means that each of these physicians was recommended for the list by one or more of his peers.

The following TSAOG physicians made the list:

Congratulations to our S.A. Doctors: Best of 2014!

TSAOG Customer Survey Highlights – November 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s November 2013 Customer Survey:

  • “Phenomenal! I always feel that I am part of the family at the SA Orthopaedic Group!”
  • “Duane Griffin and his assistant were outstanding. Duane has a comforting and compassionate manner and put me very much at ease.” (OrthoNow Injury Clinic at North Central)
  • “The overall experience is great. The follow up is amazing. It is what every practice should work to provide to customer. I am completely happy with my experience and will refer everyone I can there. You treat people like people.”
  • Dr Kaiser is the most compassionate Dr I believe I have ever encountered. He is so very sweet and understanding.”
  • “Staff is professional and helpful. Physicians spend enough time to answer all my concerns and make me feel my problems are important.” (Dr. Hennessy)
  • Dr. Paul Pace and his two assistants are A++. Lydia and Diana are excellent assistants, and we certainly appreciate them very much.”
  • “The wait time is very short and everyone is always so kind, caring and professional.” (Dr. Gonzalez)
  • “I’m very pleased with your practice.” (Dr. Valdez)
  • “From day one, I have been impressed with the professionalism of the SA Ortho Team. Today I added a surgical team to that.”
  • Dr Marx and staff are exceptional. He was very clear in his findings. Made me feel like i was his only patient of the day.”
  • “I was very pleased with friendly & professional manner of Dr. Seidel and I look forward to working with him.”
  • “Very comfortable ambiance and very warm and friendly down-to-earth sincere staff and physicians that make the overall experience for everyone (even the other patients who are there to converse with) very pleasing.”
  • Dr. Brenman is a careful listener which is greatly appreciated. His suggestions have greatly helped with my pain levels.”
  • “Will always come here for any bone, or joint issues. You all are the best!”
  • “The staff were particularly helpful and pleasant which is always nice when you’re nervous. Dr. Connor was very approachable and I was very comfortable with him. My wait time was very little and the staff were extremely helpful with the forms.”
  • “The urgent care — no appointment needed!” (OrthoNow Injury Clinic)
  • “From my initial visit with Dr Tolin and the staff at the Sonterra office to the pre-op and post-op personnel (physicians, nurses, etc) at Concord, I send my thanks and only positive comments. Hugs all around…Great experience!”
  • “I am thankful Dr Woodbury was able to work with me around my busy work schedule.”
  • “So far, everything about this experience has been positive in every way and far exceeded my expectations. Every member of staff has been professional, helpful, and a credit to the medical field.”
  • “PA Davis Miller has exceptional patient communication skills. Very comfortable communication environment.” (OrthoNow Injury Clinic at Central)
  • “I was very pleased with everything and will recommend y’all to my family members.”
  • Dr Balldin was very helpful and totally concerned with my care.”
  • “Everyone is so helpful & kind – & it is conveniently located.” (Dr. Hibberd)
  • “Keep up the good work. I recommended your services to others.” (Dr. Brown)
  • “I have had both knees replaced and now going to start on my hips. I’m extremely satisfied”
  • “Very efficiently run, I was checked in and was seen by the doctor in a very timely manner.” (Dr. Viroslav)
  • “I feel that I have absolutely the best surgeon for my condition and Dr. Burkhart did a great job of repair on my shoulder.”
  • “I think Dr Bergfeld is wonderful- understanding, empathetic, and knowledgeable.”
  • “Everything very nice and I liked Dr Ochoa, he was very clear on explaining all the different treatment.”
  • Dr. Ursone. My husband and I recommend him to our family, friends and colleagues; they (7) are new patients of his. He is the Best! Takes his time explaining his diagnosis and prognosis. He is on time, his staff clearly respects and likes him. The facility is clean and orderly. Probably the best thing is Everyone smiles and says hello”
  • “Dr. Galindo was extremely professional and personable”
  • “So satisfied with Dr. Drukker’s attention and professionalism. Answered all my questions . He makes me feel comfortable when I go in for my appointments and to me that is very important.”
  • Dr Jacobs is the best! Great personality. Always on time!”
  • “Professional knowledge, courtesy, convenient to get to, staff knowledgeable of procedures, appointments always fit into my schedule.” (Dr. Garcia)
  • Dr. Bell and Sara were very sweet to my 9 year old son. I feel 100% confident in their care.”
  • “I will highly recommend Dr. Rowland
  • “The staff was courteous and professional. I have recommended Dr Taber to my friends and they were very happy with his services too.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

TSAOG Customer Survey Highlights – October 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s October 2013 Customer Survey:

  • “World class care by wonderful professionals.” 
  • Dr. Burkhart is the best.”
  • “I am so appreciative of the efficiency of your practice! The respect shown to your patients by the punctuality you demonstrate is a model for other groups. I am very impressed.”
  • “I appreciative Dr. Drukker’s prompt attention and professional manner.”
  • “My doctor went beyond my expectations when I had a blood clot. He was fantastic. He called me the next day to confirm that I had excellent care.” (Dr. Brown)
  • “Very kind and professional staff” (Dr. Connor)
  • “Dr. Galindo & his Nurse Kim are so good at putting you at ease.”
  • “On a scale of 1-10, Dr. Brenman is 10.”
  • “I like that Dr. Hennessy pulled me in to view my old imaging and showed me where the problems are. He said it was helpful for me to bring images and viewed them. I like to see and hear what thoughts go through their minds about images and have them explained.”
  • “Wait times are very reasonable, even when busy. Staff is courteous and answers your questions without hesitation.” (Dr. Valdez)
  • Dr.Taber and his PA took very good care of [name omitted]. They helped me understand options at the clinic, during surgery, and by phone.”
  • “No long waits, very efficient. Wide range of very qualified sub-specialists. Plus, you take Tricare!!!”
  • “Loved the Halloween theme and costumes.”
  • “In fact, I was down on the 2nd Floor seeing […] my primary physician. He made a call to your office, and the PA (Griffin) took me in right away. He was awesome!!” (OrthoNow Injury Clinic)
  • “Professional staff, excellent drs” (Dr. Rowland)
  • “Dr. Gonzalez did a thorough eval of my complaint and provided me with two injections on my shoulder. I have complete relief as of 8 PM.”
  • “Efficiency and personal care.” (Dr. Hibberd)
  • “You guys are quick and professional. No BS”
  • Dr. Tolin was very helpful and explained everything in a way that I could understand.”
  • Dr. Garcia and his staff are friendly, efficient and responsive to my needs.”
  • “I love everything about SA ORTHO!!!!!!!!!!!!!”
  • Dr. Balldin is remarkable”
  • “Always feel better after appointment” (Dr. Pace)
  • “Thoroughness of everyone I came in contact with at the Clinic and the easy to understand explanation given by Dr. Marx. I have a great impression that he is truly concerned about my health.”
  • “Great Organization!”
  • “It is close to where I live (Schertz). Also I know Dr. Ursone from when He was at BAMC and I trust him.”
  • “Keep up the excellent work. You have set yourselves apart from all other services.”
  • Dr. Bell is great and has really worked with me throughout my healing process. All of the staff is very helpful.”
  • “Dr. Bergfeld took time to explain treatment alternatives and answer any questions I had, ensuring that I fully understood my condition and treatment options.”
  • Dr. Jacobs is wonderful. He has a great personality & is very open & honest.”
  • Dr Woodbury is a caring wonderful doctor”
  • “I am very pleased with the care and attention that Dr. Kaiser and his staff provided during my visit. An excellent Physician!”
  • Dr. Viroslav always makes me feel at ease about my condition and explains things so I can understand.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

Dr. Christian Woodbury on Minimally Invasive Carpal Tunnel Release

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TSAOG’s Dr. Christian A. Woodbury is featured in the latest installment from the Baptist Health News Network, discussing minimally invasive treatment for carpal tunnel syndrome at Mission Trail Baptist Hospital.



Dr. Christian A. Woodbury is a board certified surgeon with The San Antonio Orthopaedic Group. He is fellowship trained in hand, upper extremity and microsurgery and treats conditions of the hand, wrist and elbow for patients of all ages.  His special interests include endoscopic carpal tunnel release and arthritis care.  To schedule an appointment with Dr. Woodbury, please call 210.281.9595.

TSAOG Customer Survey Highlights – September 2013

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 When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s September 2013 Customer Survey:

  • Dr. Brown is so personable and I never felt he was in a hurry to move on to the patient. He always makes you feel that you are his only patient.”
  • Dr. Burkhart is spectacular and provided me with incredible care”
  • “This is what a medical practice experience should be like”
  • Dr. Connor, wonderful doctor.”
  • “Helpful, pleasant staff and physician” (Dr. Drukker)
  • “Dr. Gonzalez was prior service and understood what I was going through with the VA.”
  • “The office is very spacious, relaxed and professional. I was taken care of in a very timely manner, even though I was running late. I was very satisfied with my first visit to this Dr. I felt very welcomed.” (Dr. Hibberd)
  • “No need for suggestion. Everyone always professional, and on the move !!”
  • “Always Great!” (Dr. Jacobs)
  • “Everyone is always professional, courteous, and friendly. Don’t change anything!!”
  • Dr. Bryan W. Kaiser always make me feel better. All my pain in my knees is gone when I leave his office.”
  • “The SAOG has the most qualified and experienced doctors and staff. I recommend them to my family and friends.”
  • “Wait time was unbelievably fast. I did not wait over two minutes before I was promptly escorted to see Dr. Pace
  • “I appreciated Dr. Rowland’s attention and care. Everyone on the staff was kind.”
  • Dr. Tolin has always given me wonderful care along with his staff. I believe Dr Tolin considers my treatment options carefully, listens to my concerns and presents me with the pros and cons of all treatment . I am pleased to call him my doctor, because of his compassion as well as his medical knowledge. A wonderful physician.”
  • “Professional and expert” (Dr. Viroslav)
  • “Friendly staff and they appear to enjoy their jobs which really shows.”
  • Brandon DelBosque answered everything i wanted to know and seemed to enjoy teaching about the injury.”
  • “As a person constantly involved in sports I am looking forward to recovering with your practice. I feel confident about getting back to rugby and crossfit.” (Dr. Ochoa)
  • “The physician was very attentive and not once did I feel he had to hurry to another patient. He was informative and very professional and courteous” (Dr. Taber)
  • Dr. Ursone is awesome!”
  • “Everyone is very professional, friendly and polite, making me feel confident that I have received the very best in care.”
  • “Cast care specialist- Anthony Rodriguez went above and beyond when it came to casting time. I was very nervous and in a lot of pain due to a broken wrist. It was my first time having a cast put on, but Mr. Rodriguez made me feel comfortable and at ease. I was impressed!! I really couldn’t believe how much a cast could stabilize pain. Wow. Thumbs up to Anthony!!!”
  • “Overall, I really like Dr. Bell and feel I’m fortunate to have had him repair my shoulder and biceps tendon.”
  • Dr. Brenman promptly diagnosed my long-time problem after x-rays and MRI, then gave me a spinal injection on the return visit, yesterday.Today, I got out of bed feeling better than I have in 4 months. My physical therapy starts next week.Thank you, Dr. Brenman.”
  • “There’s nothing I don’t like about SAOG.”
  • “Everyone I have come in contact with has been friendly and efficient. I am very impressed with my doctor. I spent several months under the care of another physician, who gave me no hope. Dr Marx has given me a solution so I am beginning to see some light at the end of the tunnel. After spending 25 yrs as an RN, I have never seen anyone more skilled in casting [than] Larry. I am so pleased with the care given to me!”
  • Physical therapy was done at the Babcock location by Jessica Ward . . . she was amazing!”
  • “The entire staff is great. Everyone is friendly and always laughing and joking with me. This puts me at ease if I’m nervous or in pain.”
  • “I had such a good experience I have already recommended the doctor (C. Woodbury) to a friend and she has booked an appointment. I really appreciated the time and patience of the entire staff and I was made to feel like a person not a number”
  • “Trust me, I’ve had three surgeries and there is nothing I don’t like about TSAOG”
  • “I would like to thank the staff and Dr. Hennessy for taking me in after I showed up late to my appointment due to road closures. Everyone at san antonio orthopedic group was professional and nice, definitely will recommend to others!”
  • CT staff were great- explained procedure at my level and careful while positioning in scanner.”
  • “Dr Bergfeld was courteous, spoke concisely and examined in gentle manner.”
  • “I have had Dr. Balldin for 2 surgeries and he does an incredible job. Top notch!” 
  • Dr. Seidel’s staff were very considerate and professional.”
  • “My visit should be the benchmark of medical care.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Customer Survey Highlights – July 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s July 2013 Customer Survey:

  • Dr Jacobs and all his staff are great including the front office staff!”
  • “For my surgery I used North Central Baptist and that turned out to be a most pleasant experience. What a marvelous hospital!!!”
  • Dr. Seidel was great; I am confident he will do everything he can to help me.”
  • Dr. Frank Garcia is a very meticulous physician and answered all my questions. Furthermore in answering my question he showed me the MRI.”
  • “This is an outstanding group of physicians and staff. Thank you for participating in my recovery.”
  • Dr. Marx has taken excellent care of me. He is one of the kindest doctors I have ever met.”
  • “You have the best office in town! It is run very well, the staff and doctors are wonderful.”
  • Dr. Rowland was very informative and made me feel relaxed and confident in the procedure to be performed.”
  • “Everyone was personable. I went to Spurs Lane when I first had knee issues and felt like I was just passed around and lost in a sea of clients. I was rushed through the whole process and was just shipped off to have an MRI done without really speaking with anyone. That’s not at all how I felt when I was at your practice today. Even from the initial call I felt better about the experience. The lady walked me through the process, asked which doctor I would like and explained the online form process. I was welcomed when I arrived and the gentleman that took us back to the room was kind. Dr. Kaiser walked me through everything and I had a clear understanding of what I need to do to get better.”
  • “The PT team is outstanding”
  • Dr. Ursone really listens and I never feel rushed.”
  • “Dr. Bergfeld was very personable and explained my procedure (and results) thoroughly. She’s the bomb.”
  • “Dr. Hennessy is a wonderful doctor and he suggested I go to physical therapy prior to surgery on my neck. That solved the pinched nerve problem without surgery.”
  • Dr. Balldin knows his stuff. Very impressive.”
  • Dr. Drukker was excellent!  Happy that I made appointment. Hopefully wrist problems will be resolved!”
  • Dr. Tolin & his staff are consistently excellent. Linda is a wonderful nurse!”
  • “I loved the comfortable atmosphere and the fact that everyone always had a smile on their face. It was comforting to know that they are happy with where they work thus making the patient feel comfortable”
  • “The most courteous staff at a medical facility that I have encountered in a long time as well as proficient in what they do. Especially Kathy Yates who helped me coordinate my surgery and my return visits.”
  • “My Dr. took care of me in a very professional manner as always. He explains all my results and concerns in the manner I always clearly understand. He went beyond my expectations on this visit. I thank him!” (Dr. Viroslav)
  • “Scheduling staff was amazing. My insurance was being difficult and your staff still fit me into a full schedule to address my fracture to relieve my pain”
  • Dr. Brown is very caring & understanding.”
  • “I saw NP Allison Rice. She was amazing”
  • “My husband had surgery and we were both very impressed with your practice. Everything was very efficient and ran so smoothly. The surgery itself has been better than we ever thought possible. I guess what we like most about your practice is the quality of your physicians.” (Dr. Woodbury)
  • “I would highly recommend Dr. Taber and Derek Harper to anyone that has had hip injuries or hip disease.”
  • “Today is my last physical therapy session, and I have finally taken time to provide feedback. Dr. Connor is great; makes feel I am not just another patient; a very focused man with a sense of humor, and obviously knows what he is doing; I have complete confidence in him. Chris, who runs the physical therapy group, is a great manager and it looks like his crew is happy with their work. Special note on Cindy, who runs the intake desk: she is extra good and I really connected with her. She deserves the highest recognition. Also, Andrea who also runs an intake desk, is really good and has always been really good to me. Michele, who assists me in the physical therapy regime should be recognized for being very high energy and is perhaps the most attentive person in the group. She is tireless in keep everything geared up by paying constant attention. Really great person. My thanks to John, who has filled in as my therapist on occasion, and I felt I was in the hands of someone who was very advanced in both the theory and application of the therapy. Thank you John. Last but not least, Monica has been my regular therapist for more than a year. I am extremely grateful to her for her dedication and inspiration. I hope SA Ortho will recognize they have this prized person with great healing powers. This is my only feedback, so rather than providing comments on every session, this commentary should be multiplied by more than 60 times representing all of my visits. Thank you all for making a significant improvement in my life. Be encouraged and inspired because you are making the world a better place, not just for me, but many, many others.”
  • Dr Burkhart is AWESOME”
  • “Dr. Gonzalez is very patient and answered questions completely for me.”
  • “Great doctors; good treatment staff” (Dr. Pace)
  • “Always great service from Dr Brenman
  • “Excellent doctors and service” (Dr. Hibberd)
  • “I got an appointment right away! I was in so much pain, I could barely walk. So It was great to be able to get an appointment so quickly!”
  • “The San Antonio Orthopaedic Group is extremely efficient and courteous. Along with N.C. Baptist Hospital caused the procedure to run smoothly from the start of the initial paperwork and consultation to release from out-patient surgery.”
  • “I love Dr Galindo! So kind, smart…and puts up with me! But I will NEVER wear SAS shoes!!”
  • “Convenient, helpful staff, really like Dr. Ochoa.”
  • “I have always been impressed with the level of professionalism, courtesy and respect I have always received here. The staff is genuine in their concern and really care about what they do.”
  • “I can never thank Dr. Bell, April, and Dr.Bell’s staff enough. I can’t ever say enough great things about Ken, Christina, Dina, Mark and Megan. They have been genuine in their care and concern for my welfare and rehabilitation. I am in their debt.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!


Please note: Spelling and punctuation errors may have been corrected for readability.

 

TSAOG Customer Survey Highlights – June 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s June 2013 Customer Survey:

  • Dr. B. Kaiser is great. I have complete confidence in him and TSAOG.”
  • Dr. Rowland is a wonderful hand doctor, after surgery on both hands I wouldn’t consider going anywhere else.”
  • “Very pleasant staff both in the office and at the front desk. It’s nice to have people actually look at you and make small talk.”
  • “Very pleased with the care and attention I get from Dr. Galindo
  • “Your staff is very professional and understand my time is valuable.”
  • “I have been impressed with all the treatment I have received from the San Antonio Orthopedic Group. I have had physical therapy for my knees and my low back. I would highly recommend the San Antonio Orthopedic Group to family and friends.”
  • “Excellent attention and treatment by Dr. Bergfeld and her staff.”
  • “Just a big thank you for your care and especially for Christine’s courtesy and help.” (Dr. Gonzalez)
  • “Staff and doctor is very knowledgeable and well spoken. Also very thorough in his care” (Dr. Hennessy)
  • Dr. Connor was awesome… Very caring and knowledgeable .. Very informative I liked him very much!!”
  • “The practice as a whole is great. Everyone on the Dr and Therapy sides are professional and caring toward the patients.”
  • Dr Marx is a great doctor. Very patient and caring. Takes the time to make sure I understand everything”
  • “Customer service is AWESOME”
  • Dr. Christian Woodbury’s bedside manners were very professional but at the same time very caring.”
  • “Scheduling the appointments have been a breeze. Also appointment times have been very accurate and on time. no waits etc. I Thank you so much for this.”
  • “This was the best doctor visit i have ever had. I made the comment to the staff that they should give a clinic on how to run a doctors office.”
  • “I really like Dr Tolin. I always see the caution and concern in his face. I feel he is a very compassionate doctor. Which lets me know he doesn’t rush into any decision to operate.”
  • Dr. Viroslav is an excellent Dr. and feel very confident in my care”
  • “All of the Schertz staff are exceptional along with Dr. Bell’s staff!!! Thank you for fixing me and getting me back on my feet.” (Dr. Bell)
  • “Don’t change anything, you have a very well run organization.”
  • Dr. Burkhart was the best!”
  • “I am very pleased with my physician, Dr. Ursone and recommend him to friends that are considering knee or hip surgery. His manner is so caring and understanding. He works with his patients and when possible tries to include their suggestions in the plan of care.”
  • “Every aspect of the San Antonio Othopaedic Group made me feel confident. Dr Drukker gave me the attention I needed, even outside of the patient care room when I had a extended question.”
  • “I have seen Dr. Ochoa for several years and am completely confident in him. He is caring and gentle and I trust him.”
  • “Everyone makes you feel like you are the only patient”
  • Dr. Taber and Derek are just wonderful. I was very nervous about knee replacement and they made sure I understood everything and they were very reassuring. Most clinics herd you in and out, but these guys make sure you are comfortable about the whole procedure before and after. Couldn’t ask for better care!!”
  • “Thank you Dr. Garcia for directing my recovery relying on all the help from your group (Doctor, PA and Therapist). I should know I have spent 7 months under medical care that did not have this coordination, physician care and medical group support.”
  • Dr. Pace and his staff are very qualified and always pleasant.”
  • Dr. Brown and his staff are wonderful. They are friendly and go above and beyond for patients.”
  • “After suffering from lower back pain for so long, Dr Brenman has been able to give me the relief that I have been seeking. I have a co-worker that has had surgery on her lower back and still suffers from severe pain. I have told her about the treatment that Dr Brenman has performed on me and have strongly encouraged her to go see Dr Brenman. He takes the time to talk to you as a person, not just another patient.”
  • “i know I can call and they will work me in in a timely manner and Dr. Jacobs has been a great doctor for me with all of my sports injuries.”
  • “Everything was done on time and the entire process completed very efficiently.” (Dr. Hibberd)
  • “The people are awesome! Everyone seems to really care about helping you feel better.”
  • “I was able to get an appointment the day that I called to schedule an appointment.”
  • “Very professional and efficient. Dr. Balldin spent ample time listening and answering questions.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Congratulates Dr. Casey Taber and Dr. Christian Woodbury – Rising Stars in Texas

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Dr. Casey D. Taber and Dr. Christian A. Woodbury were recently featured in Texas Super Doctors® Rising StarsSM Edition2013, which appeared in the July 2013 issue of TexasMonthly magazine.

This list showcases standouts in the Texas medical community, as nominated by their peers, who have been in practice for 10 years or less.  To read more about how physicians are selected for the list, click Texas Super Doctors Rising Stars 2013 – How It’s Done.

We are so proud of Dr. Taber and Dr. Woodbury for making the list and for being 2 of only 3 orthopaedic specialists in San Antonio who did so!

Dr. Casey D. Taber is a board certified orthopaedic surgeon, fellowship trained in sports medicine, with The San Antonio Orthopaedic Group.  He treats patients aged 14 years and up for any sports related injury, with a focus on shoulder, hip and knee.  To schedule an appointment with Dr. Taber, please call 210.281.9595.

Dr. Christian A. Woodbury is a board certified surgeon, fellowship trained in hand, upper extremity and microsurgery with The San Antonio Orthopaedic Group.  He treats patients of all ages for conditions for the hand, wrist, and elbow.  To schedule an appointment with Dr. Woodbury, please call 210.281.9595.

 

TSAOG Customer Survey Highlights – May 2013

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When our patients have something nice to say about us, we like to brag about it!

 

Please enjoy some of the highlights from TSAOG’s May 2013 Customer Survey:
  • “Everyone performs their job way over 100%. Received excellent care.”
  • “I have worked in the medical field for over twenty years and this is one of the most professional offices I have ever seen. Thank you for your excellent care.”
  • Dr. Brown was excellent. Thanks”
  • “Everyone provides professional, courteous service; I frequently recommend your practice to others.”
  • Dr. Connor showed me my knee x-rays on his computer and explained in terms I could understand exactly was I was seeing. He is very patient and gives many options concerning my knee problem. He never once told me this is what you should do. He always gave me options. I feel very confident that he has my best interest in mind. He is very congenial and professional.  I wouldn’t go anywhere else. Thanks Doc.”
  • “Was treated like a family member!!!!”
  • Dr. Drukker did a great job with my De Quervain’s surgery…Even after only a week, I can tell there won’t be much of a scar.”
  • “Prompt and courteous service from check-in all the way through to check-out.”
  • “Loved that I could request the appt online over the wkd and got a call first thing Monday morning. I really like filling most of the forms from home.”
  • “I strongly believe that Dr. Galindo is the best possible choice for my surgery.”
  • “Yes would like to thank Dr Garcia and Luis Perez and all their support staff!!”
  • “Dr. Gonzalez takes time to talk and answer any questions I may have, and all the staff is very friendly and professional.”
  • “The Dr. was knowledgeable and kind.” (Dr. Hibberd)
  • “In/out fairly quickly. Like the fact that xrays can be done so quickly and ready to read….no wasted time going to another facility to have it done.”
  • “I am so glad I do not need surgery. It is refreshing to know that there are surgeons that believe in trying everything before surgery is deemed necessary. Also wait time was very agreeable.” (Dr. Jacobs)
  • “I think you have the best Orthopaedic doctors in San Antonio.”
  • “All therapy staff are excellent. Larry Lane is very good and goes beyond the call of duty; very nice!”
  • Dr Kaiser and his staff. THE VERY BEST IN SA!!!”
  • “Atmosphere of professionalism; friendly staff; neat and clean patient rooms; I am pleased with the Dr.’s knowledge and chair side manner.” (Dr. Pace)
  • “Great doctors and locations AND accepts workers comp.”
  • “100 % Professional”
  • “Dr, staff and the great attitudes of the entire staff” (Dr. Rowland)
  • Dr. Tolin very efficient, courteous, EXCELLENT Doctor!”
  • “I appreciated how attentive Dr. Valdez was to my concerns.”
  • “As always, Dr Viroslav is an outstanding M.D.”
  • “I really like how Dr. Ochoa explained things to me. He remembered me from my last visit, I wasn’t just a new patient. His bedside manner was great. And he instilled confidence in me that I had a great doctor taking care of me.”
  • “My husband and I were very impressed about the whole experience. I filled out new patient info. We didn’t have to wait to get x-rays. We were immediately taken to a room and dr. came in within minutes! Dr. Taber listened patiently, did not rush us out, and made me feel that he could resolve the problems that I have had for a long, long time.”
  • “Scheduling has always been easy” 
  • Dr. Ursone is a people person who took the time to explain and listen on every visit. This was my final visit after two years being under his care. I wish there were more physicians as caring as Dr. Ursone!”
  • “The PT staff were friendly and professional.”
  • Dr. Bell is great, and very thorough. I’m pleased with my treatment thus far. Plus, it’s close to home”
  • “Every doctor I’ve seen in your practice has been highly competent and caring. I’ve seen 4 of your doctors over the years, and have never been disappointed.”
  • “I have been very happy with the doctors and staff. I have ALWAYS been treated with respect and made to feel that my time is just as important as that of the doctors. Dr Brenman speaks in a manner that I (the layperson) can understand and thoroughly explains what is entailed in each procedure.”
  • “I got an appointment very quickly, and I found Dr Marx very easy to talk with. He explained my options clearly, and gave me respect as an individual. Thank you Dr Marx!”
  • Therapy staff were excellent. John Tovar, Chris Troyer, and Isaac were all very attentive, were flexible with scheduling, and really excelled in helping me through the recovery/rehab process. I was fortunate to have this group to work with.”
  • “There is nothing about TSAOG that I do not like. It’s great!”
  • “The staff at this office has probably been our best experience with a doctor’s office EVER. My family has been very unfortunate in needing to be seen by so many physicians, so we have lots of experience with staff and doctors. While we may live 2 1/2 hours away, if ever the need arises that we need to use an orthopedic doctor, we will gladly make this trip again.”
  • Dr. Woodbury and Jennifer are great. I would like to thank them so much for everything they did for me.”
  • “The Staff was absolutely the BEST, Miller, PA was AWESOME and very polite and informed me of the procedure, and Turkessa (radiology tech) was great!” (OrthoNow)
  • “Dr. Hennessy’s outpatient surgery on my back completely, 100% fixed the problem. I could not be more satisfied!”
  • “Dr Bergfeld is a great Dr and I’m very happy to have her working with me”
  • “I liked Dr. Balldin, he was a breath of fresh air and I will strongly recommend him.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

 

Please note: Spelling and punctuation errors may have been corrected for readability.
 
 

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