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TSAOG Customer Survey Highlights – December 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s December 2013 Customer Survey:

  • “Well organized and professional. Great use of current technology”
  • “Conversation with doctor was clear and concise.” (Dr. Tolin)
  • “The San Antonio Orthopaedic Group is wonderful. I had surgeries with your physicians and will continue to go back as needed”
  • “[I best liked] Tanyell and Dr. Seidel!”
  • “When [I] requested a less invasive option, Dr. Valdez agreed to it. I trust & respect his orthopedic knowledge”
  • I appreciated Dr. Hibberd’s opinion and further appreciate my primary care recommending him. A delightful gentleman!!!”
  • “Courteous, informed staff, short wait time compared to other orthopaedic offices” (Dr. Ochoa)
  • “Dr. Gonzalez and his Staff are always so comforting and greet us very warmly like old Friends.”
  • “On My last visit your staff was very courteous and professional and My Physician gave Me His completion attention” (Dr. Connor)
  • Dr. Brenman took the time to be sure I understood and I had his attention. He is the reason I will come back to this office.”
  • “Efficient in all areas; I love Dr. Pace and my therapist Susan.”
  • “[I liked] Everything but especially Dr. Ursone. He really does listen and takes his time with me.”
  • Dr. Viroslav was very nice and explained everything. Took an interest in my case.”
  • “Davis gave me an injection into my knee. People have been sticking needles into my knee since I was a teenager, 4 years ago. He is by far the best.” (OrthoNow Urgent Injury Clinic)
  • “If i have to come here for any future injury i hope to be seen by my doctor and staff- very satisfied” (Dr. Taber)
  • “2nd surgery with Dr Rowland. I don’t want anymore but if needed I will come back. The easiest surgery scheduling and process ever. Def easier than going and getting a tooth pulled.”
  • “I wasn’ t forced to sit there and wait for a half an hour after my scheduled appointment time which is so common with the medical profession these days. Also, very friendly staff and I liked the fact that Dr. Drukker was very down-to-earth.”
  • “Love Dr. Kaiser and Cory….Don’t have to wait!”
  • “Dr. Hennessy was very good at helping me understand my options. I thank him for that.”
  • Dr. Balldin is great ….”
  • “Very satisfied. Everyone, from admin to Dr Marx, was very professional and courteous yet friendly.”
  • “I have recommended Dr. Brown to numerous individuals and would continue to do so. I am completely satisfied with the treatment I received.”
  • “Best Doctor in the world, he’s great” (Dr. Jacobs)
  • Dr Burkhart is one in a million and i feel very fortunate to have his recommendations”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

Learn and Dine with Dr. Daniel Valdez – Joint Pain Talk January 14th

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Are you interested in learning more about joint pain and your orthopaedic treatment options?

TSAOG’s Dr. Daniel C. Valdez, along with Baptist Health System, is hosting a complimentary dinner and talk on these topics this coming Tuesday, January 14th from 5:30-6:30pm.  The event will be held at Mission Trail Baptist Hospital in the Cafeteria at 3333 Research Plaza Dr., San Antonio, TX 78235.

This talk is open to anyone interested in attending.  Admission and dinner is free, but an RSVP is required.  If you are interested in attending this event, please RSVP today to 210.297.7005.

Have fun and enjoy!


Dr. Daniel C. Valdez is a board certified orthopaedic surgeon with The San Antonio Orthopaedic Group. He is fluent in Spanish and specializes in joint replacement of the shoulder, hip, and knee as well as worker’s compensation cases. To schedule an appointment with Dr. Valdez, please call 210.281.9595 or schedule online.

 

 

TSAOG Congratulates Our SA Doctors: Best of 2014

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We are so happy to announce that 19 of TSAOG’s physicians have made the list of S.A. Doctors: Best of 2014, featured in the Dec/Jan issue of S.A. Scene!  This is a peer nominated list, which means that each of these physicians was recommended for the list by one or more of his peers.

The following TSAOG physicians made the list:

Congratulations to our S.A. Doctors: Best of 2014!

TSAOG Customer Survey Highlights – November 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s November 2013 Customer Survey:

  • “Phenomenal! I always feel that I am part of the family at the SA Orthopaedic Group!”
  • “Duane Griffin and his assistant were outstanding. Duane has a comforting and compassionate manner and put me very much at ease.” (OrthoNow Injury Clinic at North Central)
  • “The overall experience is great. The follow up is amazing. It is what every practice should work to provide to customer. I am completely happy with my experience and will refer everyone I can there. You treat people like people.”
  • Dr Kaiser is the most compassionate Dr I believe I have ever encountered. He is so very sweet and understanding.”
  • “Staff is professional and helpful. Physicians spend enough time to answer all my concerns and make me feel my problems are important.” (Dr. Hennessy)
  • Dr. Paul Pace and his two assistants are A++. Lydia and Diana are excellent assistants, and we certainly appreciate them very much.”
  • “The wait time is very short and everyone is always so kind, caring and professional.” (Dr. Gonzalez)
  • “I’m very pleased with your practice.” (Dr. Valdez)
  • “From day one, I have been impressed with the professionalism of the SA Ortho Team. Today I added a surgical team to that.”
  • Dr Marx and staff are exceptional. He was very clear in his findings. Made me feel like i was his only patient of the day.”
  • “I was very pleased with friendly & professional manner of Dr. Seidel and I look forward to working with him.”
  • “Very comfortable ambiance and very warm and friendly down-to-earth sincere staff and physicians that make the overall experience for everyone (even the other patients who are there to converse with) very pleasing.”
  • Dr. Brenman is a careful listener which is greatly appreciated. His suggestions have greatly helped with my pain levels.”
  • “Will always come here for any bone, or joint issues. You all are the best!”
  • “The staff were particularly helpful and pleasant which is always nice when you’re nervous. Dr. Connor was very approachable and I was very comfortable with him. My wait time was very little and the staff were extremely helpful with the forms.”
  • “The urgent care — no appointment needed!” (OrthoNow Injury Clinic)
  • “From my initial visit with Dr Tolin and the staff at the Sonterra office to the pre-op and post-op personnel (physicians, nurses, etc) at Concord, I send my thanks and only positive comments. Hugs all around…Great experience!”
  • “I am thankful Dr Woodbury was able to work with me around my busy work schedule.”
  • “So far, everything about this experience has been positive in every way and far exceeded my expectations. Every member of staff has been professional, helpful, and a credit to the medical field.”
  • “PA Davis Miller has exceptional patient communication skills. Very comfortable communication environment.” (OrthoNow Injury Clinic at Central)
  • “I was very pleased with everything and will recommend y’all to my family members.”
  • Dr Balldin was very helpful and totally concerned with my care.”
  • “Everyone is so helpful & kind – & it is conveniently located.” (Dr. Hibberd)
  • “Keep up the good work. I recommended your services to others.” (Dr. Brown)
  • “I have had both knees replaced and now going to start on my hips. I’m extremely satisfied”
  • “Very efficiently run, I was checked in and was seen by the doctor in a very timely manner.” (Dr. Viroslav)
  • “I feel that I have absolutely the best surgeon for my condition and Dr. Burkhart did a great job of repair on my shoulder.”
  • “I think Dr Bergfeld is wonderful- understanding, empathetic, and knowledgeable.”
  • “Everything very nice and I liked Dr Ochoa, he was very clear on explaining all the different treatment.”
  • Dr. Ursone. My husband and I recommend him to our family, friends and colleagues; they (7) are new patients of his. He is the Best! Takes his time explaining his diagnosis and prognosis. He is on time, his staff clearly respects and likes him. The facility is clean and orderly. Probably the best thing is Everyone smiles and says hello”
  • “Dr. Galindo was extremely professional and personable”
  • “So satisfied with Dr. Drukker’s attention and professionalism. Answered all my questions . He makes me feel comfortable when I go in for my appointments and to me that is very important.”
  • Dr Jacobs is the best! Great personality. Always on time!”
  • “Professional knowledge, courtesy, convenient to get to, staff knowledgeable of procedures, appointments always fit into my schedule.” (Dr. Garcia)
  • Dr. Bell and Sara were very sweet to my 9 year old son. I feel 100% confident in their care.”
  • “I will highly recommend Dr. Rowland
  • “The staff was courteous and professional. I have recommended Dr Taber to my friends and they were very happy with his services too.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

TSAOG Customer Survey Highlights – October 2013

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s October 2013 Customer Survey:

  • “World class care by wonderful professionals.” 
  • Dr. Burkhart is the best.”
  • “I am so appreciative of the efficiency of your practice! The respect shown to your patients by the punctuality you demonstrate is a model for other groups. I am very impressed.”
  • “I appreciative Dr. Drukker’s prompt attention and professional manner.”
  • “My doctor went beyond my expectations when I had a blood clot. He was fantastic. He called me the next day to confirm that I had excellent care.” (Dr. Brown)
  • “Very kind and professional staff” (Dr. Connor)
  • “Dr. Galindo & his Nurse Kim are so good at putting you at ease.”
  • “On a scale of 1-10, Dr. Brenman is 10.”
  • “I like that Dr. Hennessy pulled me in to view my old imaging and showed me where the problems are. He said it was helpful for me to bring images and viewed them. I like to see and hear what thoughts go through their minds about images and have them explained.”
  • “Wait times are very reasonable, even when busy. Staff is courteous and answers your questions without hesitation.” (Dr. Valdez)
  • Dr.Taber and his PA took very good care of [name omitted]. They helped me understand options at the clinic, during surgery, and by phone.”
  • “No long waits, very efficient. Wide range of very qualified sub-specialists. Plus, you take Tricare!!!”
  • “Loved the Halloween theme and costumes.”
  • “In fact, I was down on the 2nd Floor seeing […] my primary physician. He made a call to your office, and the PA (Griffin) took me in right away. He was awesome!!” (OrthoNow Injury Clinic)
  • “Professional staff, excellent drs” (Dr. Rowland)
  • “Dr. Gonzalez did a thorough eval of my complaint and provided me with two injections on my shoulder. I have complete relief as of 8 PM.”
  • “Efficiency and personal care.” (Dr. Hibberd)
  • “You guys are quick and professional. No BS”
  • Dr. Tolin was very helpful and explained everything in a way that I could understand.”
  • Dr. Garcia and his staff are friendly, efficient and responsive to my needs.”
  • “I love everything about SA ORTHO!!!!!!!!!!!!!”
  • Dr. Balldin is remarkable”
  • “Always feel better after appointment” (Dr. Pace)
  • “Thoroughness of everyone I came in contact with at the Clinic and the easy to understand explanation given by Dr. Marx. I have a great impression that he is truly concerned about my health.”
  • “Great Organization!”
  • “It is close to where I live (Schertz). Also I know Dr. Ursone from when He was at BAMC and I trust him.”
  • “Keep up the excellent work. You have set yourselves apart from all other services.”
  • Dr. Bell is great and has really worked with me throughout my healing process. All of the staff is very helpful.”
  • “Dr. Bergfeld took time to explain treatment alternatives and answer any questions I had, ensuring that I fully understood my condition and treatment options.”
  • Dr. Jacobs is wonderful. He has a great personality & is very open & honest.”
  • Dr Woodbury is a caring wonderful doctor”
  • “I am very pleased with the care and attention that Dr. Kaiser and his staff provided during my visit. An excellent Physician!”
  • Dr. Viroslav always makes me feel at ease about my condition and explains things so I can understand.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

TSAOG Customer Survey Highlights – May 2013

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When our patients have something nice to say about us, we like to brag about it!

 

Please enjoy some of the highlights from TSAOG’s May 2013 Customer Survey:
  • “Everyone performs their job way over 100%. Received excellent care.”
  • “I have worked in the medical field for over twenty years and this is one of the most professional offices I have ever seen. Thank you for your excellent care.”
  • Dr. Brown was excellent. Thanks”
  • “Everyone provides professional, courteous service; I frequently recommend your practice to others.”
  • Dr. Connor showed me my knee x-rays on his computer and explained in terms I could understand exactly was I was seeing. He is very patient and gives many options concerning my knee problem. He never once told me this is what you should do. He always gave me options. I feel very confident that he has my best interest in mind. He is very congenial and professional.  I wouldn’t go anywhere else. Thanks Doc.”
  • “Was treated like a family member!!!!”
  • Dr. Drukker did a great job with my De Quervain’s surgery…Even after only a week, I can tell there won’t be much of a scar.”
  • “Prompt and courteous service from check-in all the way through to check-out.”
  • “Loved that I could request the appt online over the wkd and got a call first thing Monday morning. I really like filling most of the forms from home.”
  • “I strongly believe that Dr. Galindo is the best possible choice for my surgery.”
  • “Yes would like to thank Dr Garcia and Luis Perez and all their support staff!!”
  • “Dr. Gonzalez takes time to talk and answer any questions I may have, and all the staff is very friendly and professional.”
  • “The Dr. was knowledgeable and kind.” (Dr. Hibberd)
  • “In/out fairly quickly. Like the fact that xrays can be done so quickly and ready to read….no wasted time going to another facility to have it done.”
  • “I am so glad I do not need surgery. It is refreshing to know that there are surgeons that believe in trying everything before surgery is deemed necessary. Also wait time was very agreeable.” (Dr. Jacobs)
  • “I think you have the best Orthopaedic doctors in San Antonio.”
  • “All therapy staff are excellent. Larry Lane is very good and goes beyond the call of duty; very nice!”
  • Dr Kaiser and his staff. THE VERY BEST IN SA!!!”
  • “Atmosphere of professionalism; friendly staff; neat and clean patient rooms; I am pleased with the Dr.’s knowledge and chair side manner.” (Dr. Pace)
  • “Great doctors and locations AND accepts workers comp.”
  • “100 % Professional”
  • “Dr, staff and the great attitudes of the entire staff” (Dr. Rowland)
  • Dr. Tolin very efficient, courteous, EXCELLENT Doctor!”
  • “I appreciated how attentive Dr. Valdez was to my concerns.”
  • “As always, Dr Viroslav is an outstanding M.D.”
  • “I really like how Dr. Ochoa explained things to me. He remembered me from my last visit, I wasn’t just a new patient. His bedside manner was great. And he instilled confidence in me that I had a great doctor taking care of me.”
  • “My husband and I were very impressed about the whole experience. I filled out new patient info. We didn’t have to wait to get x-rays. We were immediately taken to a room and dr. came in within minutes! Dr. Taber listened patiently, did not rush us out, and made me feel that he could resolve the problems that I have had for a long, long time.”
  • “Scheduling has always been easy” 
  • Dr. Ursone is a people person who took the time to explain and listen on every visit. This was my final visit after two years being under his care. I wish there were more physicians as caring as Dr. Ursone!”
  • “The PT staff were friendly and professional.”
  • Dr. Bell is great, and very thorough. I’m pleased with my treatment thus far. Plus, it’s close to home”
  • “Every doctor I’ve seen in your practice has been highly competent and caring. I’ve seen 4 of your doctors over the years, and have never been disappointed.”
  • “I have been very happy with the doctors and staff. I have ALWAYS been treated with respect and made to feel that my time is just as important as that of the doctors. Dr Brenman speaks in a manner that I (the layperson) can understand and thoroughly explains what is entailed in each procedure.”
  • “I got an appointment very quickly, and I found Dr Marx very easy to talk with. He explained my options clearly, and gave me respect as an individual. Thank you Dr Marx!”
  • Therapy staff were excellent. John Tovar, Chris Troyer, and Isaac were all very attentive, were flexible with scheduling, and really excelled in helping me through the recovery/rehab process. I was fortunate to have this group to work with.”
  • “There is nothing about TSAOG that I do not like. It’s great!”
  • “The staff at this office has probably been our best experience with a doctor’s office EVER. My family has been very unfortunate in needing to be seen by so many physicians, so we have lots of experience with staff and doctors. While we may live 2 1/2 hours away, if ever the need arises that we need to use an orthopedic doctor, we will gladly make this trip again.”
  • Dr. Woodbury and Jennifer are great. I would like to thank them so much for everything they did for me.”
  • “The Staff was absolutely the BEST, Miller, PA was AWESOME and very polite and informed me of the procedure, and Turkessa (radiology tech) was great!” (OrthoNow)
  • “Dr. Hennessy’s outpatient surgery on my back completely, 100% fixed the problem. I could not be more satisfied!”
  • “Dr Bergfeld is a great Dr and I’m very happy to have her working with me”
  • “I liked Dr. Balldin, he was a breath of fresh air and I will strongly recommend him.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

 

Please note: Spelling and punctuation errors may have been corrected for readability.
 

TSAOG Customer Survey Highlights – March 2013

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When our patients have something nice to say about us, we like to brag about it!

Please enjoy some of the highlights from TSAOG’s March 2013 Customer Survey:

  • “Dr. Schroder […] is extremely professional, courteous and through. He is an excellent addition to your physician staff. We also thought highly of Debra Mendiola. She was always helpful.”
  • Dr. Balldin was wonderful!! I would highly recommend him to my family and friends!!”
  • “So glad to get the help for my back that I needed.” (Dr. Bergfeld)
  • “This practice is the first practice that I’ve been to that is 100% perfect. From the front desk to the surgeons and all the techs and the physical therapist they are all great.”
  • “Friendly staff and MDs who opt for the least traumatic therapies as first options.” (Dr. Hennessy)
  • “Totally professional service from start to finish. I could not be more pleased with the entire experience. Thank you so much!”
  • “Even though I live out of town, it is easy to get to and I always find a parking place. But, more importantly , the office staff and physicians are professional and cordial.” (OrthoNow Urgent Injury Clinic)
  • Dr Woodbury performed surgery on my son’s hand. Even my husband (who is hard to please) was completely happy with everything.”
  • “The staff in SAOG is wonderful and considering that we live 4 hrs away, we were able to be seen timely. But above all, i was very pleased that Dr. Randall Marx sees his patients from the beginning to the end of the appt., he isn’t one of those doctors that sees his patients and then passes them over to the PA or any other staff member. During our appointment, he seemed very confident in what he wanted to do during surgery and now that I’ve had my surgery, seeing Dr. Marx explain with total confidence on how the procedure went, gives us faith that we did make the right decision in leaving this surgery in Dr. Marx’s hands. I will highly recommend Dr. Marx to all our friends and family!!!”
  • “I enjoy coming to Dr. Brenman. He always answers my questions thoroughly and remembers information about me.”
  • Dr Bell is great. The best Ortho Dr I have had. Thanks for all. !!!!!!”
  • “Thank you for taking such great care of our son! he even told me that he thought Dr. Ursone was a very nice doctor. If you know my son, that is a big deal, Doctors can be pretty scary for him ;)”
  • Dr. Taber is #1 in my book. He did a hip replacement surgery 9 mo ago and literally gave me my life back.”
  • Dr. Ochoa is very much a realist and he seems to care about my ideas. His knowledge of percentages of recovery and success were astonishing.”
  • “I liked Dr. Viroslav and I feel he was very concerned about me and gave me his full attention and answered all of my questions.”
  • “Good and truly professional physicians.” (Dr. Valdez)
  • “Great Front desk and nursing staff and the physician is outstanding in terms of instilling confidence, diagnostics and follow up” (Dr. Tolin)
  • “The Doctors and staff are very friendly, knowledgeable, and helpful. I like the convenience of having all necessary services within the group’s offices – xray, CT scan, surgery center, etc.” (Dr. Rowland)
  • “Outstanding professional medical care.” (Dr. Pace)
  • “Love your doctors!! They take care of me!!!”
  • “The PT staff is the best!!! Phillip Trueman helped me through my first surgery and now and Keli Smith, Phillip, Tiffany are doing a great job for me!!!!!!!!! are helping me again”
  • Dr. Kaiser is top notch in my book. VERY SATISFIED WITH THE KNEE PROGRESS AT 8 WEEKS POST-SURGERY!!!!!!!!!!!”
  • Dr. Jacobs is great, willing to do whatever he can to help you.”
  • “I have been with Dr. Hibberd from 2005 and from the start of our association have felt more safe and cared for than with any other physician.”
  • “Dr. David Gonzalez and his staff always treat me incredible always answer my questions”
  • “I have much confidence in Dr. Garcia.”
  • “Dr. M.J. Galindo is a very good doctor he listens to everything you say and does not try to diagnose you fast just to clear the room for the next patient. I feel I am very cared for by Dr. Galindo and the staff. Above and beyond service compared to other doctors’ offices, urgent care, and hospitals I have been to.”
  • “I liked everything. To be more specific I like that you do not have to wait too long in the waiting room. I like that you can see the appointments are on schedule. I like that the doctors see you very fast and you do not have to wait forever in a room. The care is specific to your needs and you are treated with a sense of urgency. Checking out is easy. I LOVE the patient portal it is very easy and makes updating medical records a breeze. Also I like the option of being able to pay online that is so AWESOME.”
  • Dr. Drukker was efficient, yet caring. My visit was quick & as painless as possible.”
  • “I thank the Lord for my blessings, and for my good doctor. Dr. Connor should be encouraged for his good work.”
  • “I hope the staff and Dr. Burkhart know how their help and kindness during this time means very much to the patient.”
  • “The excellence of my doctor and the staff, as well as the impression that everyone enjoys working there.  Dr. Brown gives his patients the sense that he is totally focused on them when he is with them.  I never feel as though he is rushing my time, so I can accept the occasional wait.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

 

TSAOG Customer Survey Highlights – February 2013

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When our patients have something nice to say about us, we like to brag about it!


Please enjoy some of the highlights from TSAOG’s February 2013 Customer Survey:

  • “I was VERY impressed with Dr. Brown! While maintaining a professional attitude, he was still very friendly, making me feel quite comfortable for a 1st visit.”
  • “I feel that I am receiving attention from professionals who are skilled and up to date.”
  • “I am able to see the best of the best shoulder specialist.” (Dr. Burkhart)
  • “…Dr. Connor is a GREAT doctor. Dr. Connor is a kind and caring physician. Dr. Connor explains everything clearly and strongly cares about his patients and their needs. More doctors should care for patients and not treat them as the next $ figure.”
  • “The entire experience, from check in to check out, was great. Everyone was very friendly, courteous and professional.”
  • “I trust Dr. Drukker to make wise decisions and give good advice for my situation. That is huge! Some doctors give reason to be concerned with their judgment and abilities these days.”
  • “…Visiting here for the winter months, I broke my ankle, and needed surgery. This is the first time I ever had surgery in my life. Not knowing any surgeons here in town, I lucked out and found you guys through the Web. As soon as I met with Dr. Galindo and he explained what had to be done with my ankle, I was not afraid to go into surgery. He is terrific. Many thanks also to Benny for the great cast, and Kym and Elizabeth for making the admin/financial process easy. The pre-surgery process was very efficient, and the staff was great. Surgery went well. Everything that was going to occur was explained clearly to me before it happened. Post-op process was smooth, and the staff very accommodating. The San Antonio Orthopaedic Group is very professional and efficient…and all staff very friendly and approachable. And you have wireless available in the waiting room! As a Web Developer, I love that! Your Patient Portal is excellent as well. Thank you all so very much for helping me. It is good to be on the mend.”
  • Dr. Hibberd was very professional yet friendly, felt at ease.”
  • Dr. Jacobs is a true professional. I enjoy the doctor-patient relationship.”
  • Dr. Kaiser did an outstanding job on my left knee replacement. Also, he or his staff made all arrangements for my follow-up home care and physical therapy with competent providers.”
  • “Everyone was professional and efficient. When I felt light headed after my cortisone injection in my hand and wrist, two staff members had me lie down in a recliner and rest. Then, when I felt better, I was escorted to the elevator to ensure my readiness to leave safely. I greatly appreciate this type of caring” (Dr. Pace)
  • “Convenient locations…great doctors”
  • Dr Rowland is excellent”
  • Dr. Tolin and his PA were exceptional! Very helpful and understanding…”
  • “Well run organization with the premier docs in the area. On a previous surgery I experienced the cast staff and they are grrrreeeaat!!!!!!!”
  • Dr. Viroslav did a great job with me knee…I will highly recommend him to all my friends in the gym and co- workers.”
  • “Always [a] pleasant experience” (Dr. Valdez)
  • “Possibly the most professional and courteous medical facility we have worked with”
  • “…My surgery and recovery went well just like the Doctor said. I was very satisfied with the attention and service the Doctor provided for me.” (Dr. Ochoa)
  • Dr. Taber listens and is prepared when I visit. I have had multiple health problems and he stays aware of how my current health can be affected.”
  • Dr. Ursone is the best Orthopod in the business”
  • Dr. Bell treated me for my own good and did not try to push me into anything. He gave the option to decide what I wanted done.”
  • “So far, [I like the] professionalism and approachability of doctor and therapist. Nice office — professional, attractive, clean, well equipped.” (Dr. Brenman)
  • “The physicians LISTEN to their patients”
  • “Courteous staff and caring doctor” (Dr. Marx)
  • “Everyone is friendly, polite, and just plain wonderful. Tony, Josh, the secretarial staff and Dr. Woodbury have been fantastic. Even my physical therapists were great. I cannot thank you all enough for a VERY positive experience.”
  • “Excellent care by Dr. Hennessy.”
  • “You have several doctors, several locations, courteous staff, I liked that you have your own x/ray-CT-MRI office, I like the electronic portal medical records info. I like the e-mail type info on appointments and charges and I especially like the board that tells you if your Dr is on time or late to see you. Thank you for treating me with RESPECT and not just trying to take my money”
  • “Convenient locations, OrthoNow saw me the same day.”
  • “The level of professionalism displayed by the staff and the doctor gave me a great deal of confidence in getting my partial knee replacement done ASAP” (Dr. Schroder)
  • “Quick professional service. Good doctor bed side manner.” (Dr. Balldin)

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

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