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TSAOG Customer Survey Highlights – October 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s October 2014 Customer Survey:

  • Dr. Seidel really cares about his patients and goes above and beyond to see to it that his patients have the best care.” 
  • “Excellent staff from check in to check out. Dr. Brenman was excellent, informative and took great care of me through every step of the process. SAOG is the best!”
  • “PA Davis Miller is exceptional. Very comfortable communicator.” (OrthoNow Injury Clinic)
  • “I was pleasantly shocked at how easy a payment plan was set up and all my options.”
  • Dr.Tolin was really nice and explained my surgery. I had a rough recovery and he called back later that to answer my question.”
  • “I’ve already referred others and shared my great experience with family and friends” (Dr. Ochoa)
  • “The MD was friendly, approachable, professional, he made a suggestion as to what would help me which was a cortisone injection. I received it and I feel much better.” (Dr. Jacobs)
  • “The care I have received has help improve my daily life.” (Dr. Gonzalez)
  • Dr. Josh Bell – very easy-going, approachable, clear and direct with all information. The support staff is very kind and helpful as well.”
  • Dr Hughes was very attentive to my concerns”
  • “From beginning to end EVERYTHING WAS PROFESSIONAL.THE STAFF FROM CHECK IN TO CHECK OUT IS TOP NOTCH.” (Dr. Kirk)
  • “Had surgery for carpal tunnel… was an awesome experience from first appt, thru surgery, to last follow up.” (Dr. Woodbury)
  • “Excellent service provided by Dr Pace and support staff. They were genuinely concerned with my injury and provided options for treatment. Professionalism exhibited at every level.”
  • “I truly enjoy being a patient of San Antonio Orthopedic Group and have recommended you to friends in the past and will continue to do so in the future.”
  • “Having trust and confidence in one’s doctor helps tremendously and I have that. Dr. Viroslav and I have a nice, easy going relationship.”
  • Dr. Ursone is the only physician who I see in the group, and I’ve been seeing him since he was in the Army. He is an excellent MD, and I will continue to see him and recommend him to friends and family.”
  • “I have always had a good visit, even if I’m in pain, I leave happy.” (Dr. Garcia)
  • “I look forward to my hip replacement as well as the help it will give me in feeling less pain and having more mobility on my left side. Thank you Dr.Taber for making me feel so comfortable during my visit, and for the information that you gave me in order to make my choice to have a hip replacement.”
  • “I have had a knee replacement by Dr Tolin and hip replacement by Dr Kaiser. I was very pleased with both doctors and procedures. I am experiencing some hip pain and I choose again to see Dr Kaiser because I trust his opinion.”
  • “The doctor interacted really well with me in reference to my pain” (Dr. Hartzler)
  • Dr. Burkhart always hits the mark for shoulder injections and ignores my grimaces!”
  • “From the moment you drive in…the facility looks wonderful nice and clean. The parking lot was clean and plenty of parking. Once you go inside the atmosphere stays the same, clean and modern. The free wifi was a nice touch. The whole staff are really nice and calm. I’d imagine that even if they’re stressed they wouldn’t show it to the patients. The doctor was AMAZING! Direct and to the point yet fully explained everything and seemed to care about his patients. I loved EVERYTHING about this place 5 stars!!!” (Dr. Balldin)
  • “Loved Dr. Rutstein. My first visit to the office, and will continue to receive treatment there.”
  • Dr. Marx was a very nice Dr. He explained everything to me about my foot. Thank you all so much.”
  • “my physician (Dr. Marvin Brown) was very patient with me. he answered all my questions and he gave instructions on my ordeal.”
  • “Same day appointment for new patient!” (Dr. Rowland)
  • “Called the morning of 10/7/14…turned out that is the day Dr. Drukker is at Stone Oak office and they had a mid-afternoon appointment available….very pleased.”
  • “I have recommended your group and Dr. Valdez in particular to my cousin who needs knee surgery. I know that she will receive excellent information as to her possibilities.”
  • Doctor Hibberd gave me his undivided attention to my medical issue and did not appear rushed.”
  • Dr. Connor was most wonderful and deeply appreciated for all his thoughtfulness sand kindness.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Customer Survey Highlights – September 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s September 2014 Customer Survey:

  • Dr. [Hartzler] has wonderful bedside manner, everyone is super friendly.”
  • Dr. Hughes is my podiatrist. And I have full confidence in his knowledge and expertise!”
  • “I now go to Dr. Jessica Rutstein who was recommended by Dr. Ed Sargent. I am very satisfied with my treatments.”
  • Dr Seidel cares and explains…I appreciate that”
  • Dr. Brenman is always there for me. He’s kind, understanding, extremely intelligent, and up-to-date on every therapy and medicine I’ve ever inquired about. He listens to me, takes time to explain everything to me, and gives his opinion about anything I ask (no matter how silly I might sound). I think he’s an excellent doctor, and a genuinely good person.”
  • “I always receive professional and courteous service at this office. My physician, Dr. Viroslav, is outstanding.”
  • “I feel like I’m get the best medical care a for my problem. I trust the Doctors with this medical group.”
  • “Thank you to Dr Woodbury for addressing my concerns and easing my fears. He […] answered my questions and explained my treatment options. A big Thank You to Miss Jennifer, who […] cleaned my hands after my injections and for her suggestion of using an ice pack to help with the discomfort.”
  • “Loved my Doctor. He made me feel comfortable, he was very professional, and had a sense of humor. I felt that he was on top of my issue and would provide the help I needed.” (Dr. Marx)
  • “[I liked] the fact that I can be seen the same day as a walk-in without making a prior appointment.” (OrthoNow)
  • “I went first to another so called specialist, whom in my opinion seemed incompetent, and really did not care about my problem because it was a Workman’s Comp. issue. I was humiliated, and wanted to give up. I went to Dr. Tolin for a second opinion, and he knows exactly what is wrong with my knee, and told me all my options. I am glad to find a physician who cares about me, and willing to help me.”
  • “SA Ortho Group is IMPRESSIVE!”
  • Dr Taber was highly recommended to me, he has given me options besides replacement surgeries as well as making me aware of the pros and cons of each procedure”
  • “I am so pleased that I came to a wonderful facility that helps people in their time of need and I thank each and every employee that is there helping in doing their part and caring for people, in our most crucial time of need” (Dr. Valdez)
  • “Thank you for fixing my son’s broken fingers and for making it possible to still play football” (Dr. Rowland)
  • “Really, it is good that Dr. Marvin Brown is serious and is strong in his manner to get us to do what we need to do in order to heal..and, I noticed that Allison Rice is getting stronger all the time..no need to just gently tell others what they need to do to heal, but be firm like Dr. Brown is..”
  • “I WAS ABLE TO GET AN APPOINTMENT THE SAME DAY THAT I CALLED”
  • Dr Ochoa is the greatest!”
  • Dr. Kaiser. He has been such a blessing in my life. I know that he genuinely cares about me and my family.”
  • Dr Ursone is one of the best doctors I have ever seen.”
  • Dr. Pace is a great surgeon. My recovery went very well no pain.”
  • “I have been a patient of Dr Gonzalez for over 8 yrs and I am very satisfied with his care”
  • “I appreciate Dr. Jacobs’ conservative approach and treating me as though I have some responsibility in decisions and in my care.”
  • “Friendly, courteous, attentive staff, and Dr.” (Dr. Hibberd)
  • “Love Dr. Drukker’s way of explaining my problem, and all options to fix it.”
  • “I absolutely love being a patient of the San Antonio Orthopaedic Group. Everything about this practice is Grade A!!!”
  • “I am very thankful for the care I have received from Dr. Burkhart and his entire staff. Hopefully, I will never need their services again; but, if I do, I know where I will turn for help!”
  • Dr. Garcia did my first surgery about seven years ago. I trust him implicitly.”
  • “I went into my first appointment in a lot of knee pain, somewhat apprehensive and worried, not knowing what to expect. It didn’t take long at all, for me to realize that Dr. Bell and his entire staff are not only kind and caring, but very knowledgeable and highly skilled professionals. They quickly put all of my fears to rest; and I walked away after my first visit feeling very confident that I am in good hands and that I will receive the best possible treatment and care in the days ahead. That is a huge comfort! Thank you Dr. Bell and staff!”
  • Dr. Connor is great and so is his staff. They are always very personable and Dr. Connor loves what he does. And he’s a very caring physician.”
  • Dr. Balldin took great care of [my son] during his illness. He promptly contacted his pediatrician and made sure that he was well cared for during this period. He made great recommendations and referred us to the best physicians.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Welcomes Dr. David Hughes and Dr. Jessica Rutstein

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TSAOG is very pleased to welcome Dr. David Hughes and Dr. Jessica Rutstein to our practice!  Their first day is Tuesday, September 2nd.

HughesRutstein

Dr. Hughes and Dr. Rutstein are podiatrists, specializing in the treatment of conditions of the foot and toes. Both Dr. Rutstein and Dr. Hughes have been in private practice at the Foot & Ankle Treatment Center of San Antonio since 2007 and we are thrilled to have these established San Antonio podiatrists joining our group.

Dr. Hughes and Dr. Rutstein will treat patients aged 2 years and up.

Their special interests include:

  • Ingrown Toenails
  • Heel Pain
  • Arch Pain
  • Bunions and Hammertoes
  • Nerve Pain
  • Neuromas
  • Plantar Heel Spurs
  • Plantar Fasciitis
  • Toe Pain
  • Warts
  • Corns and Calluses

Without further ado, meet Dr. David Hughes:

Without further ado, meet Dr. Jessica Rutstein:

To schedule an appointment with Dr. Hughes or Dr. Rutstein, please call 210.281.9595.

To learn more about Dr. Hughes’ background and training, please visit his webpage. To learn more about Dr. Rutstein’s background and training, please visit her webpage.

Bringing in specialists to provide comprehensive foot care is one more way TSAOG makes your health our mission.

 

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