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TSAOG Customer Survey Highlights – April 2013

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When our patients have something nice to say about us, we like to brag about it!

Please enjoy some of the highlights from TSAOG’s April 2013 Customer Survey:

  • “Dr. Schroder was personable and thorough. He took the time to explain my injury and treatment.”
  • “It is a very comfortable and welcoming environment. Everything there is designed with the patient in mind. Love it”
  • Ortho Now is an awesome service. I love their efficiency and the way they take care of everything for you.”
  • Dr. Balldin has awesome bed side manners. He made my kids feel so comfortable and explained everything to them about their condition and everything to expect during the healing process. I will completely recommend him and the clinic to all the parents on my kids’ team.”
  • “great locations nice comfortable waiting areas, friendly staff, imaging on site, outpatient procedures on site, i have had more than one of your staff go out of their way to make me comfortable during my visits. I am suffering from sciatica and i am usually in extreme pain by the time i have ridden in the car to get to an appt. They notice and get me pillows or find an empty room so i can lie down. this seems like nothing but it is a big deal to me. thank you!”
  • “Dr Bergfeld and Mayra went out of their way to squeeze me in for severe pain from my back injury!”
  • “Vanessa & Dr Hennessy are the best”
  • “I was confident in Dr. Woodbury performing my hand surgery and I am happy with the outcome.”
  • Dr. Randall Marx is the best physician I have ever had in my entire life. He’s polite, but stern (as needed to get a point across), very sincere and makes me feel that he cares for me as a patient.”
  • “I was very impressed with the physical therapist, Mr. Trueman, who did my evaluation. He was not at all rushed and was very thorough and had useful and practical advice that I can begin using right away.”
  • “What really stands out for me about TSAOG is that the staff is extremely friendly and pleasant while still being professionally. From the time I arrived, the person who checked me in, the nurse, the doctor and the person who checked me out were all extremely pleasant. So much so that I almost felt like asking for an office manager before I left to tell them so. Thank you.”
  • Dr. Brenman has helped me and given me hope and a new life. He cares about helping me and he does an outstanding job doing what he does best. Yall have a winner working for yall.”
  • “I couldn’t ask for a better Doctor than Dr. Bell
  • Dr. Ursone took the time listen to me explain the history of my injury vs. having a staff member do so. He did a good job in explaining my treatment options. He is calm natured and expressed an interest in resolving my knee problems.”
  • “I have a lot of confidence in the providers. They did not rush into surgery and ensured realistic expectations on my part.”
  • Dr Taber has the unique, very specific knowledge required to fix my hip problem.”
  • “My wife is treated as a person with a problem and not a patient with a chart.” (Dr. Ochoa)
  • OrthoNow allowed me to be seen immediately rather than wait a week to schedule an appt. I feel like I will get well faster knowing why I was in so much pain.”
  • “I was nervous about surgery but the staff took care of me like family”
  • “All of your staff, but especially Dr. Viroslav, are attentive and do their best to please.”
  • “Very friendly and ACCESSIBLE staff. Doctors don’t hide behind nursing staff.” (Dr. Tolin)
  • “I can always be seen without delay. There are so many sub-specialists and I feel that my issues are appropriately addressed.” (Dr. Rowland)
  • “The wait time is always very short and my plan of treatment is always explained thoroughly. My questions and concerns are address quickly and thoroughly.” (Dr. Pace)
  • “Superb professionalism – they take their work seriously.”
  • “I have been treated by Dr. John Hinchey in the past and have used this group since 1956.”
  • “I call it the one stop shopping for my fix it shop. I have had foot surgery shoulder surgery and knee surgery there.”
  • Dr Bryan Kaiser has treated both my daughter and husband. I have complete confidence in his recommendation of treatment.”
  • Dr. Jacobs is very thorough, Informative and caring”
  • “Liked the DR. Very much. Great attitude and manner.” (Dr. Hibberd)
  • “What a blessing to have Dr. Gonzalez on my team!”
  • “it was fast, clean and doctor was very clear” (Dr. Garcia)
  • “All appointments have been wonderful. Very little wait time. Desk Staff very courteous and professional” (Dr. Galindo)
  • “I wish you could teach all my Physicians how people should be treated.”
  • Dr. Drukker is awesome! He has helped me so much. I am very grateful to him.”
  • Dr. Connor and his staff are topnotch. I always get the best of treatment during my office visits.”
  • Dr. Burkhart and PA Haley will always occupy a special place in my heart/life. Thanks to them I have a shoulder that’s like new. Will highly recommend them to friends and/or others for top-quality, premium service/care.”
  • “[I like] the individual care and attention that Dr Brown and his NP provide to their patients.”
We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!


Please note: Spelling and punctuation errors may have been corrected for readability.

 

 

Dr. Ronald Connor on “Rooster Comb” Injections

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Many of my patients with arthritis of the knee ask about injections.

Since 1997, I have treated thousands of patients with hyaluronic acid injections. You may have heard people refer to this treatment as “rooster comb” injections or gel injections.   The “rooster comb” name refers to the fact that many pharmaceutical companies extract hyaluronic acid from the cartilage of rooster combs. 

The medical term for this type of treatment is viscosupplementation. The oil we use to lubricate automobile engines has a certain viscosity. So, the term refers to supplementation of the lubricating properties of joint fluid.


Hyaluronic acid is a natural chemical that acts as a lubricant to enable bones to move smoothly over each other and as a shock absorber for joint loads.


With advancing arthritis in the knees, there is less hyaluronic acid present in the cartilage and the lubricating fluid. Injections help restore a more normal joint, usually resulting in less pain and better function.  

The treatment consists of a weekly injection for 3 to 5 weeks. Although this is not a “miracle cure”, most patients receive satisfactory improvement in symptoms. Viscosupplementation is especially attractive to patients who prefer not to use daily arthritis medication, or are unable to do so for various medical reasons.

Dr. Ronald W. Connor is a board certified orthopaedic surgeon who treats patients aged 14 years and up for all orthopaedic conditions with the exception of the spine.  His special interests include comprehensive care of the knee and conditions of the hand.  To schedule an appointment with Dr. Connor, please call 210.281.9595.

 
 

TSAOG Customer Survey Highlights – March 2013

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When our patients have something nice to say about us, we like to brag about it!

Please enjoy some of the highlights from TSAOG’s March 2013 Customer Survey:

  • “Dr. Schroder […] is extremely professional, courteous and through. He is an excellent addition to your physician staff. We also thought highly of Debra Mendiola. She was always helpful.”
  • Dr. Balldin was wonderful!! I would highly recommend him to my family and friends!!”
  • “So glad to get the help for my back that I needed.” (Dr. Bergfeld)
  • “This practice is the first practice that I’ve been to that is 100% perfect. From the front desk to the surgeons and all the techs and the physical therapist they are all great.”
  • “Friendly staff and MDs who opt for the least traumatic therapies as first options.” (Dr. Hennessy)
  • “Totally professional service from start to finish. I could not be more pleased with the entire experience. Thank you so much!”
  • “Even though I live out of town, it is easy to get to and I always find a parking place. But, more importantly , the office staff and physicians are professional and cordial.” (OrthoNow Urgent Injury Clinic)
  • Dr Woodbury performed surgery on my son’s hand. Even my husband (who is hard to please) was completely happy with everything.”
  • “The staff in SAOG is wonderful and considering that we live 4 hrs away, we were able to be seen timely. But above all, i was very pleased that Dr. Randall Marx sees his patients from the beginning to the end of the appt., he isn’t one of those doctors that sees his patients and then passes them over to the PA or any other staff member. During our appointment, he seemed very confident in what he wanted to do during surgery and now that I’ve had my surgery, seeing Dr. Marx explain with total confidence on how the procedure went, gives us faith that we did make the right decision in leaving this surgery in Dr. Marx’s hands. I will highly recommend Dr. Marx to all our friends and family!!!”
  • “I enjoy coming to Dr. Brenman. He always answers my questions thoroughly and remembers information about me.”
  • Dr Bell is great. The best Ortho Dr I have had. Thanks for all. !!!!!!”
  • “Thank you for taking such great care of our son! he even told me that he thought Dr. Ursone was a very nice doctor. If you know my son, that is a big deal, Doctors can be pretty scary for him ;)”
  • Dr. Taber is #1 in my book. He did a hip replacement surgery 9 mo ago and literally gave me my life back.”
  • Dr. Ochoa is very much a realist and he seems to care about my ideas. His knowledge of percentages of recovery and success were astonishing.”
  • “I liked Dr. Viroslav and I feel he was very concerned about me and gave me his full attention and answered all of my questions.”
  • “Good and truly professional physicians.” (Dr. Valdez)
  • “Great Front desk and nursing staff and the physician is outstanding in terms of instilling confidence, diagnostics and follow up” (Dr. Tolin)
  • “The Doctors and staff are very friendly, knowledgeable, and helpful. I like the convenience of having all necessary services within the group’s offices – xray, CT scan, surgery center, etc.” (Dr. Rowland)
  • “Outstanding professional medical care.” (Dr. Pace)
  • “Love your doctors!! They take care of me!!!”
  • “The PT staff is the best!!! Phillip Trueman helped me through my first surgery and now and Keli Smith, Phillip, Tiffany are doing a great job for me!!!!!!!!! are helping me again”
  • Dr. Kaiser is top notch in my book. VERY SATISFIED WITH THE KNEE PROGRESS AT 8 WEEKS POST-SURGERY!!!!!!!!!!!”
  • Dr. Jacobs is great, willing to do whatever he can to help you.”
  • “I have been with Dr. Hibberd from 2005 and from the start of our association have felt more safe and cared for than with any other physician.”
  • “Dr. David Gonzalez and his staff always treat me incredible always answer my questions”
  • “I have much confidence in Dr. Garcia.”
  • “Dr. M.J. Galindo is a very good doctor he listens to everything you say and does not try to diagnose you fast just to clear the room for the next patient. I feel I am very cared for by Dr. Galindo and the staff. Above and beyond service compared to other doctors’ offices, urgent care, and hospitals I have been to.”
  • “I liked everything. To be more specific I like that you do not have to wait too long in the waiting room. I like that you can see the appointments are on schedule. I like that the doctors see you very fast and you do not have to wait forever in a room. The care is specific to your needs and you are treated with a sense of urgency. Checking out is easy. I LOVE the patient portal it is very easy and makes updating medical records a breeze. Also I like the option of being able to pay online that is so AWESOME.”
  • Dr. Drukker was efficient, yet caring. My visit was quick & as painless as possible.”
  • “I thank the Lord for my blessings, and for my good doctor. Dr. Connor should be encouraged for his good work.”
  • “I hope the staff and Dr. Burkhart know how their help and kindness during this time means very much to the patient.”
  • “The excellence of my doctor and the staff, as well as the impression that everyone enjoys working there.  Dr. Brown gives his patients the sense that he is totally focused on them when he is with them.  I never feel as though he is rushing my time, so I can accept the occasional wait.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

 

 

TSAOG Customer Survey Highlights – February 2013

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When our patients have something nice to say about us, we like to brag about it!


Please enjoy some of the highlights from TSAOG’s February 2013 Customer Survey:

  • “I was VERY impressed with Dr. Brown! While maintaining a professional attitude, he was still very friendly, making me feel quite comfortable for a 1st visit.”
  • “I feel that I am receiving attention from professionals who are skilled and up to date.”
  • “I am able to see the best of the best shoulder specialist.” (Dr. Burkhart)
  • “…Dr. Connor is a GREAT doctor. Dr. Connor is a kind and caring physician. Dr. Connor explains everything clearly and strongly cares about his patients and their needs. More doctors should care for patients and not treat them as the next $ figure.”
  • “The entire experience, from check in to check out, was great. Everyone was very friendly, courteous and professional.”
  • “I trust Dr. Drukker to make wise decisions and give good advice for my situation. That is huge! Some doctors give reason to be concerned with their judgment and abilities these days.”
  • “…Visiting here for the winter months, I broke my ankle, and needed surgery. This is the first time I ever had surgery in my life. Not knowing any surgeons here in town, I lucked out and found you guys through the Web. As soon as I met with Dr. Galindo and he explained what had to be done with my ankle, I was not afraid to go into surgery. He is terrific. Many thanks also to Benny for the great cast, and Kym and Elizabeth for making the admin/financial process easy. The pre-surgery process was very efficient, and the staff was great. Surgery went well. Everything that was going to occur was explained clearly to me before it happened. Post-op process was smooth, and the staff very accommodating. The San Antonio Orthopaedic Group is very professional and efficient…and all staff very friendly and approachable. And you have wireless available in the waiting room! As a Web Developer, I love that! Your Patient Portal is excellent as well. Thank you all so very much for helping me. It is good to be on the mend.”
  • Dr. Hibberd was very professional yet friendly, felt at ease.”
  • Dr. Jacobs is a true professional. I enjoy the doctor-patient relationship.”
  • Dr. Kaiser did an outstanding job on my left knee replacement. Also, he or his staff made all arrangements for my follow-up home care and physical therapy with competent providers.”
  • “Everyone was professional and efficient. When I felt light headed after my cortisone injection in my hand and wrist, two staff members had me lie down in a recliner and rest. Then, when I felt better, I was escorted to the elevator to ensure my readiness to leave safely. I greatly appreciate this type of caring” (Dr. Pace)
  • “Convenient locations…great doctors”
  • Dr Rowland is excellent”
  • Dr. Tolin and his PA were exceptional! Very helpful and understanding…”
  • “Well run organization with the premier docs in the area. On a previous surgery I experienced the cast staff and they are grrrreeeaat!!!!!!!”
  • Dr. Viroslav did a great job with me knee…I will highly recommend him to all my friends in the gym and co- workers.”
  • “Always [a] pleasant experience” (Dr. Valdez)
  • “Possibly the most professional and courteous medical facility we have worked with”
  • “…My surgery and recovery went well just like the Doctor said. I was very satisfied with the attention and service the Doctor provided for me.” (Dr. Ochoa)
  • Dr. Taber listens and is prepared when I visit. I have had multiple health problems and he stays aware of how my current health can be affected.”
  • Dr. Ursone is the best Orthopod in the business”
  • Dr. Bell treated me for my own good and did not try to push me into anything. He gave the option to decide what I wanted done.”
  • “So far, [I like the] professionalism and approachability of doctor and therapist. Nice office — professional, attractive, clean, well equipped.” (Dr. Brenman)
  • “The physicians LISTEN to their patients”
  • “Courteous staff and caring doctor” (Dr. Marx)
  • “Everyone is friendly, polite, and just plain wonderful. Tony, Josh, the secretarial staff and Dr. Woodbury have been fantastic. Even my physical therapists were great. I cannot thank you all enough for a VERY positive experience.”
  • “Excellent care by Dr. Hennessy.”
  • “You have several doctors, several locations, courteous staff, I liked that you have your own x/ray-CT-MRI office, I like the electronic portal medical records info. I like the e-mail type info on appointments and charges and I especially like the board that tells you if your Dr is on time or late to see you. Thank you for treating me with RESPECT and not just trying to take my money”
  • “Convenient locations, OrthoNow saw me the same day.”
  • “The level of professionalism displayed by the staff and the doctor gave me a great deal of confidence in getting my partial knee replacement done ASAP” (Dr. Schroder)
  • “Quick professional service. Good doctor bed side manner.” (Dr. Balldin)

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

TSAOG Customer Survey Highlights – January 2013

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When our patients have something nice to say about us, we like to brag about it!

Please enjoy some of the highlights from TSAOG’s January 2013 Customer Survey:
  • “This is my second back surgery and I have to say that Dr. Hennessy has given me 100% of life back. I am in the health field myself and will recommend to all my friend, family and patients to him.”
  • “My daughter was impressed that the x-ray machine moved to get the right angle of her foot for the x-ray instead of her having to position her foot which has been painful for her to do.”
  • “I appreciate the time the physician spent explaining my injury and treatment options. I wish all doctors were this thorough.” (Dr. Balldin)
  • “It’s a very highly professional and well-run organization. From stem to stern.”
  • “Professional, courteous, efficient staff. Dr Brown [was] very knowledgeable and extremely clear and articulate”
  • “One stop shop. All necessary services are either available or coordinated by TSAOG staff.”
  • “Thank you to Dr Burkhart for caring for me, he fixed my frozen shoulder after just 1 visit, I am lucky to have access to such great medical care”
  • “The gentleman who performed my x-rays was OUTSTANDING.”
  • “On my first follow up visit Dr Connor took the time to review photos of the surgery with me and (in laymans terms) gave a brief explanation as to what took place. This gave me a better understanding of why and how these surgically repaired areas should not be stressed during the convalescence period and pending re-hab. This was appreciated.”
  • “I will recommend the office to all my family and friends.”
  • Dr.Drukker took care of my problem with my first visit.”
  • “Michael removed my stitches today and he was professional, personable and more than tolerant of my squeamishness. The hospitality and courteousness of all the staff continues to impress.”
  • “Dr. Galindo was great. He soothed my fears and answered all questions.”
  • “I am very pleased to be under the care of Dr. David Gonzalez. I never feel I am being rushed and I always feel he gives me his full attention and genuinely shows concern. For this I am very grateful and have recommended him to others.”
  • “Big nice waiting room, great x-ray techs. Dr Hibberd takes time to explain the x-rays[…]and answers any questions we have”
  • Dr. Jacobs and his staff are the best!”
  • “CARE. FRIENDLINESS. STAFF. DOCTORSI want to say this. I want you to make sure everyone in the office knows this, because it is very important that they know what your patients truly feel about their workplace and the type of environment they provide. EVERYTHING! I LIKE EVERYTHING. Keep doing what you are doing! From the front desk, to the X-Ray Techs, to the people taking vitals, and finally the Nurse. Keep caring! People will come back, but most importantly, they will let their friends know. I know because right now, I have been a walking billboard for your group. Why, because all of the above.”
  • Dr. Kaiser, as usual, was very efficient and caring.”
  • “I want to say how much I have enjoyed going to the facility. The surgical team and nurses were so sweet and kind, Pamela Meyer OT is totally awesome and compassionate. Dr. Pace is so sweet and informative on what has been done with my hand. I also appreciate his staff as well. I’ve never felt so well cared for by any other place I’ve gone. Everyone I’ve come in contact with seemed to genuinely care.”
  • “Everyone was friendly and helpful. Everything was also very clean and organized.”
  • “I am extremely satisfied with the care I received. Dr. Rowland took his time with me, was very thorough, and presented options.”
  • “I feel very comfortable with Dr. Tolin & his PA. I love him!”
  • “This is an amazing staff & doctor. My mother is a 2x stroke survivor so change is difficult and she is generally uncomfortable with male doctors. I think she has been a patient for almost 3 yrs now and we continue to get excellent service from the staff & Dr. V” (Dr. Viroslav)
  • “[I liked] the knowledge and attitude of my doctor Ochoa. He explains clearly and in terms a lay person can understand. Provides options and then discusses recommendations with pros and cons”
  • “You guys really listened to me and my concerns both physical and financial. I got fantastic care here. I feel like the staff is just as invested in my healing as I am.”
  • “Thank you Dr. Taber I feel so much better and will always be indebted to you for treating my problem and resolving it without the run around I went through before I found you. Plus Patricia your assistant for scheduling was so knowledgeable and very good. I hope I never need your assistance again but I feel assured. If I do I have the very best there is available.”
  • “I actually registered on line and asked that an appointment be set[…]they called immediately after I filled out information at the Patient Portal
  • Dr. Ursone is by far the most friendly and professional physician I have ever dealt with. He was very understanding and caring when it came to my various questions and concerns dealing with my injury.”
  • “Called on a Monday and was able to see the doctor on Tuesday.”
  • “I have NEVER been to a doctor’s office where ALL staff members (ladies at the front desk and the x-ray technicians) were helpful, friendly, and personal.”
  • “Advice was clear and concise.” (Dr. Bell)
  • “Love the online document process as I hate to complete all the paperwork as I’m waiting to be seen.”
  • “The staff and Dr. Brenman were so nice and helpful. I was very pleased that Dr. Brenman could work me in so quickly so my entire experience was very positive.”
  • “I have had two knee replacements by Brad Tolin and foot surgery by Randall Marx and have been completely satisfied with both.”
  • “Everyone was great! I really like Dr. Woodbury, he was very kind and straight forward. I like that in a doctor, no beating around the bush. He and his staff made my CTR surgery as pleasant as possible. I would recommend your practice to any one!”
  • “All the staff were very friendly and took the time to put my 4 year old at ease!!! The nurses checked up on her as we left to make sure nothing did hurt like she said! Awesome service! Very prompt hardly any waiting time at all!”
  • “ALL of the staff is friendly, helpful and professional. I have not been able to find this type of atmosphere at any other doctor’s office in the San Antonio area.”
 

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling errors have been corrected for readability.

 

TSAOG Customer Survey Highlights – December 2012

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When our patients have something nice to say about us, we like to brag about it!


Please enjoy some of the highlights from our December Customer Survey:

  • “The Doctor (Dr. Hennessy) was extremely professional and thorough. I had surgery yesterday and he was great! He promptly saw me this morning and was complete in his review with me.”
  • Dr Woodbury was amazing. He has fabulous bed side manner and was the only dr that gave me a diagnosis, a treatment plan and put me on the road to recovery. Love dr Woodbury!!! Best dr ever!!!!”
  • “Everyone is friendly and professional. As an RN I appreciate staff members who are aware of their ‘job’ of being personable.”
  • “Doctor and PA are easy to talk with” (Dr. Viroslav)
  • “I was extremely satisfied with the care I received from Dr Brenman. Everything was explained in a manner that I understood.”
  • “I especially appreciate Dr. Tolin’s undivided attention and caring bedside manner. My favorite doc.”
  • Doctor Marx treated me with courtesy, concern, professionalism, kindness and respect. He addressed all my questions as direct and human language which I understood.”
  • Dr. Rowland’s staff is awesome, as is he.”
  • “Very satisfied with all aspects of my visits and results of my surgery. Thanks DR Taber for helping me on my hip issue.”
  • “I have had three surgeries performed by the Orthopaedic Group since 2003, and everyone was very dedicated to my complete recovery—Thanks!”
  • “No matter how busy the office may be, i do not feel like a number on a billing statement. You do not get the feeling that you are being rushed through a cold process. The staff has always been friendly and caring and treats each patient as an individual.”
  • “I really like my doctor. He is great and did a great job.” (Dr. Galindo)
  • “Location is easily accessible and parking is good. There is some redecorating going on now, but it is not intrusive. Location close to my home and Dr. Pace is very professional and easy to talk to.”
  • “I really like Dr. Ursone. He is very caring and personal and has a high level of expertise. I trust him and feel very confident in his care.”
  • “The people at desk, staff and the doctor were very pleasant, and a great group to meet, I am glad to be a patient there.” (Dr. Ochoa)
  • Dr. Brown listened to my fears and concerns and addressed each of them. I felt listened to and like he actually cared about my experience. It was much more than just being talked to, it was actually being able to talk WITH the doctor. He was great.”
  • “I highly recommend The San Antonio Orthopaedic Group to all my friends and acquaintances.”
  • “I have such a wonderful time when i see the staff along with Dr D they are courteous and pleasant and on time when i have to be seen i have no complaints what so ever… Merry Christmas to all…..” (Dr. Drukker)
  • “I am very happy with being a patient of this group for more than two years now and I think Dr Kaiser is just the very best at what he does. I also really like his staff, Tony and Cory!”
  • “The doctors are the best!! The Physical Therapy people are great and I really like the Portal on-line system!!!”
  • “I was very happy and satisfied with Dr Hibberd’s care.”
  • “The San Antonio Orthopedic Group especially Dr Philip Jacobs, office staff and PT staff are great and have referred some people to the practice…Thank you for great care!!! Thank you Dr Jacobs you are an awesome Ortho Surgeon!!!”
  • Dr. Garcia always has a smile and answers all my questions and helps me understand what and why of the procedure”
  • “Your front desk staff rocks. Always friendly to me.”
  • “The offices are convenient, the staff is very helpful and patient with me. LOVE Dr. Gonzalez he is so very kind.”
  • “I appreciate Dr. Connor and all the excellent staff who helped me. Blessings and Happy New Year to one and all.”
  • Dr. Burkhart’s personal attention to my care was impressive. I appreciate the feedback personally from him by phone to questions I left in the patient portal”
  • Dr. Bell listened to what I requested and was efficient in his treatment. The staff was courteous and friendly.”
  • Dr. Balldin was very professional and informative. I would highly recommend him and your clinic.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Dr. Ronald Connor on Holiday Ladder Safety

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The holidays are here and so are holiday injuries.

Every orthopaedic surgeon has heard too many tales of injuries occurring at this time of year.

I will never forget treating a gentleman who fell from a ladder while putting up holiday lights at his home. He sustained fractures of both wrists and a fracture of one elbow. All three fractures required surgical treatment.

Whether you are putting up lights or taking them down this holiday season, please consider these tips regarding ladder safety:

  • Be aware of electrical hazards overhead.

  • Always maintain three points of contact on the ladder – either two feet and one hand or two hands and one foot.

  • Never try to move a ladder while a person or equipment is on the ladder.

  • An extension ladder or straight ladder should extend three feet above the point of support.

  • The proper angle for setting up a ladder is to place the base of the ladder one fourth of the working length of the ladder from the wall or other vertical surface.

  • The ladder should be placed on a stable and level surface. Do not place the base of the ladder on any unstable base to obtain additional height. 

Here’s wishing you a great – and safe – holiday season!

Dr. Ronald W. Connor is a board-certified orthopaedic surgeon with The San Antonio Orthopaedic Group.  He treats all orthopaedic conditions, with the exception of the spine, for patients aged 14 years and up.  He has a special interest in total knee replacement and shoulder and knee arthroscopy. To schedule an appointment with Dr. Connor, call 210.281.9595.

 

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