Requesting Medical Records Just Got Easier!
In an effort to improve the speed and security with which we can fulfill medical records requests, TSAOG has partnered with Healthmark, a release of information provider. Because Healthmark is the industry leader in quality, we are confident your personal health information is in safe hands. Our partnership with Sharecare means:
- Faster processing of your records request
- Accurate and complete records every time
- Prompt customer service for all questions
- Online portal where you can review the status of your request www.medrelease.com/360
If it is your first time using this platform, you will need to create an account by providing your email address. Once logged in, you may select “Submit Request” from the menu options and enter all required fields to submit an authorization.
HealthMark will process your medical record request and provide notification via email once complete. A complimentary copy of your record will be made available for you to download within 72 hours.
Patients can also request and complete a form at any TSAOG clinic site.
You can reach Healthmark at (800) 659 – 4035 or by email ([email protected]) with any questions or concerns you may have about our new process.
Third Party Requesters – Please be advised that questions regarding process and/or status should be directed to Healthmark or submitted to our offices in writing.
To reach the TSAOG Medical record’s office please call (210) 804 – 6828