Website Privacy Policy

Your privacy is critically important to us. At TSAOG Orthopaedics & Spine, we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
  • In our blogging products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Below is our privacy policy which incorporates these goals.

If you have questions about deleting or correcting your personal data please contact us.

TSAOG Orthopaedics & Spine (“TSAOG“) operates websites including tsaog.com and other social media sites such as Facebook and Twitter. It is our policy to respect your privacy regarding any information we may collect while operating our website or social media platforms.

TERMS OF USE

Effective Date: February 27, 2026

ACCEPTANCE OF TERMS

These Terms of Use (“Terms”) govern your access to and use of this website (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you should not use the Site. The terms “TSAOG,” “we,” “us,” or “our” refer to TSAOG Orthopaedics & Spine, the owner of this Site. The terms “you” or “your” refer to any user or visitor of the Site. These Terms, together with our Privacy Policy and Notice of Privacy Practices, constitute the entire agreement between you and TSAOG regarding use of the Site and supersede any prior or contemporaneous understandings relating to the Site. We may update these Terms at any time. Changes are effective upon posting, and your continued use of the Site constitutes acceptance of the revised Terms.

 

EMERGENCY NOTICE

In the event of a medical emergency, call 911. This Site is not designed for medical emergencies or as a source of medical advice, diagnosis, or treatment. Communications via this website are not monitored for medical diagnostic or emergency healthcare purposes. If you believe you are experiencing a medical emergency, promptly call 911 or proceed to the nearest emergency facility.

 

MEDICAL INFORMATION DISCLAIMER

Information on this Site is provided for general educational and informational purposes only and does not constitute medical advice. Content on this Site is not intended to diagnose, treat, cure, or prevent any condition and should not be relied upon as a substitute for professional medical evaluation or care. You should never disregard or delay seeking medical advice from a qualified healthcare provider because of information obtained from this Site.

 

PROVIDER-PATIENT RELATIONSHIP

Use of this Site, including submitting forms, scheduling appointments, making payments, or messages through the patient portal or other tools does not create a physician–patient relationship.

A provider-patient relationship is established only after you are formally accepted as a patient and receive care directly from a licensed healthcare professional in accordance with applicable law.

ELIGIBILITY AND CHILDREN

This Site is intended for use by individuals who have the legal capacity to enter into binding agreements. The Site is not directed to children under the age of 13, and TSAOG does not knowingly collect personal information from children under 13 through the Site. If you believe that information from a child under 13 has been submitted through the Site, please contact us so that we may take appropriate action.

PRIVACY POLICY, HIPAA, AND TEXAS MEDICAL PRIVACY

We are committed to protecting the privacy and security of your health information in accordance with applicable law, including:

  • The Health Insurance Portability and Accountability Act (HIPAA)
  • The Texas Medical Records Privacy Act (Texas Health & Safety Code Chapter 181)

Your rights and our responsibilities are described in the following documents, which are incorporated into these Terms by reference:

Texas residents may also have certain rights regarding non‑PHI personal data under the Texas Data Privacy and Security Act, as described in our Privacy Policy.

 

PAYMENTS

If you make a payment through this Site, you represent and warrant that:

  • Any payment or billing information you provide is accurate, current, and complete;
  • You are authorized to use the payment method submitted; and
  • You agree to pay all charges incurred at the prices posted, including any applicable taxes or fees.

Payments may be processed by third-party payment processors. TSAOG does not store or control your payment card information and is not responsible for errors or issues arising from third‑party payment processing services.

 

INTELLECTUAL PROPERTY

All content on this Site, including but not limited to text, graphics, images, photographs, illustrations, videos, audio, software, layout, design, compilation, structure, navigation, look and feel, digital conversion, and all related materials (collectively, “Content”), is owned by or licensed to TSAOG Orthopaedics & Spine and is protected by applicable laws, including copyright, trademark, and intellectual property laws. You may access, view, download, and print Content solely for your personal, non‑commercial use related to obtaining information about our practice and its services, provided that you do not remove or alter any copyright, trademark, or proprietary notices. Any unauthorized use of the Content or other intellectual property may violate applicable laws and could result in civil or criminal penalties. All rights not expressly granted are reserved.

 

COPYRIGHT INFRINGEMENT (DMCA NOTICE)

We respect the intellectual property rights of others and expect users of this website to do the same. If you believe that material available on this website infringes your copyright, you may submit a written notice containing the information required under the Digital Millennium Copyright Act (17 U.S.C. § 512).Notices of claimed copyright infringement should be directed to: Marketing Director Email: [email protected]

 

SERVICE MARKS AND TRADEMARKS

“www.tsaog.com,” TSAOG®, and related names, logos, and identifiers used on this website are service marks, trademarks, or registered trademarks of TSAOG Orthopaedics & Spine or respective owners. Nothing on this Site grants any license or right to use any trademark without the prior written consent of the applicable owner.

 

LIMITED LICENSE AND ACCEPTABLE USE

TSAOG grants you a limited, non‑exclusive, revocable, and non‑transferable license to access and use this Site for your personal, non‑commercial purposes and in accordance with these Terms. You may view, download, and print portions of the Site solely for your personal use, provided that you do not remove or alter any copyright or proprietary notices.

You agree not to misuse the Site. In particular, you may not:

  • Copy, reproduce, republish, distribute, or publicly display any Site content except as expressly permitted by these Terms.
  • Use the Site or its content for any commercial purpose without TSAOG’s prior written consent.
  • Attempt to interfere with the operation or security of the Site.
  • Use automated tools, bots, scraping, or data‑harvesting methods to access or collect information from the Site.
  • Upload, transmit, or distribute viruses, malware, or other harmful code.
  • Use the Site in a manner that violates applicable laws or regulations.

TSAOG reserves the right to suspend or terminate access to the Site for violations of these Terms.

 

THIRD-PARTY CONTENT / LINKS

The Site may contain links to, or provide access to, third-party websites, applications, platforms, or vendors (“Third‑Party Content”), including scheduling tools, patient portals, and payment processors.

The use of these services is subject to the respective third-party terms and privacy policies. All interactions and transactions conducted via Third‑Party Content are exclusively between you and the external third-party provider and does not guarantee appointments, acceptance, diagnosis, or treatment. TSAOG is not responsible for Third‑Party Content and assumes no liability for its content, accuracy, features, functionality, operations, quality, decency, security, privacy, billing, customer service, data handling, or any other aspect thereof. Links to Third‑Party Content are offered as a convenience and do not constitute an endorsement by TSAOG. Your access and use of Third‑Party Content is entirely at your own risk.

 

LINKING TO THE SITE

You may link to this Site for lawful purposes, provided that the link does not misrepresent TSAOG, imply sponsorship or endorsement, or obscure any copyright or proprietary notices. We reserve the right to request removal of any link to the Site at our discretion.

 

REGISTRATION

Certain features of the Site, including online scheduling, bill pay, or patient portal access, may require you to create or use login credentials. You agree to maintain the confidentiality of your credentials and are responsible for all activity under your account. Account access is personal and may not be shared.

UNLAWFUL ACTIVITY

We reserve the right to investigate suspected violations of these Terms or misuse of the Site. We will cooperate with law enforcement or regulators as permitted by law. Any disclosures will comply with applicable privacy and healthcare laws and our Privacy Policy.

 

INDEMNIFICATION

You agree to indemnify, defend and hold harmless TSAOG, its partners, and its Affiliated Parties

(e.g., including but not limited to agents, officers, directors, employees, subcontractors, successors,

assigns, third-party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, “Affiliated Parties”)) from any liabilities, losses, claims and expenses, including reasonable attorney’s fees, arising from your use of the Site or violation of these Terms.

 

NON-TRANSFERABILITY

Your right to access and use this Site is personal to you and is not transferable or assignable. Any login credential must not be shared.

 

DISCLAIMER OF WARRANTIES

THE SITE AND ALL CONTENT MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, TSAOG ORTHOPAEDICS & SPINE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. TSAOG DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR‑FREE, SECURE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS AT YOUR OWN RISK.

 

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, TSAOG ORTHOPAEDICS & SPINE AND ITS AFFILIATES WILL NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, OR INTERRUPTION OF OPERATIONS, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE THE SITE, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE AGREEMENT BETWEEN YOU AND TSAOG. THE SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IF LIABILITY IS IMPOSED NOTWITHSTANDING THE FOREGOING, TSAOG’S TOTAL LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), TO THE EXTENT PERMITTED BY LAW.

 

USE OF INFORMATION AND SUBMISSIONS

We may use information relating to your use of the Site and information you voluntarily provide through the Site in a manner consistent with our Privacy Policy and applicable law. Any remarks, suggestions, feedback, ideas, or other non-confidential materials you submit to us through the Site (collectively, “Submissions”) may be used by TSAOG for purposes related to the operation and improvement of the Site and our services. By providing a Submission, you grant TSAOG a non‑exclusive, royalty‑free, worldwide license to use, reproduce, modify, display, and distribute such Submission for these purposes, without compensation to you. We are not obligated to treat Submissions as confidential unless required by law or expressly agreed to in writing. We will not knowingly use Submissions in a manner that violates applicable privacy, medical, or healthcare laws. You are responsible for the content of any Submission you provide and represent that you have the right to grant the license described above. Nothing in this section transfers ownership of your personal data or protected health information to TSAOG or limits any rights you may have under applicable privacy or healthcare laws.

 

LEGAL COMPLIANCE

You agree to use this Site in compliance with all applicable federal, state, and local laws and regulations. This Site is intended for use by individuals located within the United States. Access to the Site from jurisdictions where its use is unlawful is prohibited. Nothing on this website is intended to constitute legal, medical, or professional advice, nor shall it be construed as a representation that the Content complies with all laws or regulatory requirements applicable to every user or circumstance. Your use of this website is subject to applicable laws of the United States and the State of Texas. You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

 

ACCESSIBILITY

TSAOG Orthopaedics & Spine strives to ensure that this Site is accessible to all users. If you experience difficulty accessing any content or functionality on the Site, please contact us so that we may assist you. Email: [email protected]  Phone: 210‑804‑5429

GOVERNING LAW, VENUE, AND TIME LIMITS

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-laws of principles. Any legal action arising out of or relating to these Terms or the Site must be brought exclusively in the state or federal courts located in Bexar County, Texas, and you consent to the personal jurisdiction and venue in those courts. In any action to enforce these Terms, the prevailing party may be entitled to recover its reasonable attorneys’ fees and costs, to the extent permitted by applicable law. You hereby irrevocably waive any and all rights to trial by jury in any legal proceeding arising out of or related to your use of this Site. This Site is intended for use by individuals located in the United States and does not constitute an effort to avail TSAOG Orthopaedics & Spine of jurisdiction in any state or jurisdiction outside the State of Texas. Any claim must commence within one (1) year after the claim arises, to the extent permitted by law.

NOTICES AND CONTACT INFORMATION

Notice to you may be provided by posting information on this Site. Notice to TSAOG must be delivered to: TSAOG Orthopaedics & Spine, Attn: Compliance, 19138 US‑281 N, San Antonio, Texas 78258. For general website support or technical issues unrelated to patient care, you may contact us at [email protected].

SEVERABILITY AND ENTIRE AGREEMENT

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy and Notice of Privacy Practices, constitute the entire agreement regarding use of the Site.