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TSAOG Customer Survey Highlights – March 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s March 2014 Customer Survey:

  • Dr. Seidel very quickly diagnosed my issue. I have had many other Drs check on my back pain mainly the VA and they always thought it was an old issue. I was so happy to find that there was a real reason for the pain in the new area. Dr. Seidel quickly saw the issue and offered a solution. I appreciated that medication was not thrown at me to mask the symptoms. He wanted to handle the issue with a non medication treatment plan and that is ok with me. I am tired of pain meds. Way to go!! Dr. Seidel!!!!! You have a fan in me and a long time client. I am sure with my back issues I will be around for some time!!”
  • “I would recommend Dr. Connor. He is great.”
  • “We like Dr. Hibberd’s compassionate care. He visited my mother in the hospital every day and chatted with her. This really made a difference to her.”
  • “I am very pleased with how well Dr Valdez explained my treatment”
  • Dr. Drukker was very thorough and easy to understand when questions were asked.”
  • “Great concept of having multiple doctors, x-ray, physical therapy, surgery,… all in a single building and linked together as a single working unit. I love it. Every doctor that I have visited has been wonderful and provided me with great treatment.”
  • Dr Rowland is the GREATEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
  • Ephraim [Brenman] is the most attentive, caring and helpful physician I’ve ever seen.”
  • “The surgeon did everything he said he was going to do for me. Any time I had a question the nurses got to quickly with an answer. All of the staff is so friendly and really put you at ease.” (Dr. Marx)
  • “The PT staff was awesome! I was nervous the first time I went in, but was quickly welcomed and became relaxed. I looked forward to going to every PT appointment to help my knee get better. The hours I was able to make appointments was also very helpful and was able to miss very minimal work.”
  • “Well I have my fingers crossed that I won’t have to come back to SAOG, but god forbid I get hurt again, they will be my first option for sure!”
  • Dr. Bell and his staff are very helpful and understanding.”
  • Dr. Gonzalez discovered that I had a sprained ankle and explained what I needed to do to make it better. Some people are worth the wait!”
  • Dr. Kaiser always takes time to answer questions and is always personable. He goes above and beyond.”
  • “I saw davis miller first at the urgent care he was very kind, caring and professional, I was impressed, he is very knowledgeable and his bedside manner wonderful. He was able to schedule me for my guided us injection the next day I was in a lot of pain. Then I met his wife theus tech letisha? she was also very sweet, professional and made me feel so comfortable. Dr Rahal was the one who did the procedure and he was also excellent, great bedside manner, and informed me every step of the way what he was doing, very genuine and knowledgeable. All in all this was a great experience in health care, and I am a pediatric nurse practitioner so I feel this kind of care is very hard to find, I was so relieved that I had such fabulous care of the highest quality. Thank You.” (OrthoNow Injury Clinic)
  • “I rarely fill out surveys but a visit to your office (Dr. Taber) was a pleasure – even though I was there because my hip is hurting. you seemed to lessen the pain by your pure sincerity :)”
  • Dr Hennessy was great. I felt like he listened to me. He was very professional and gave me several options for treatment.”
  • “I like Dr. Garcia and his staff. They are always responsive to any questions or needs my husband and I have. He and Luis Perez provide excellent care.”
  • “I just got my ACL repaired and I had the most easy going experience. I was very confident in Dr. Ursone.”
  • Dr. Viroslav agreed to see me after I had a knee replacement, He listened to me, he believed me and he corrected the problems from the first surgery (by another doctor).”
  • “I am making progress this first week and I am hoping for a full recovery. I am doing my hand exercises exactly as directed by Dr. Pace.”
  • “I did a lot of research on the hand doctor I would consult prior to making an appointment. Your practice seems well run and efficient.” (Dr. Woodbury)
  • Dr Brown was very kind, caring and polite to my daughter. The staff was extremely friendly and caring. We felt important even though there were a lot of other patients needing attention.”
  • “I would like to personally thank Dr. Balldin, his staff as well as all the staff in the Physical Therapy department for all their help in getting me back to my healed state.”
  • “I recommend this group whenever I have the opportunity and I have always received positive feedback when my referrals have seen physicians here.”
  • Dr. Burkhart is great! I arrived at the office suffering from long-term shoulder pain, which was relieved in two days by injections. In the past year, I have seen my internist, a rheumatologist and a pain relief specialist, and none have been able to help me. All have attributed the pain to fibromyalgia, and none have suggested x-raying my shoulders. One did refer me to Dr. Burkhart, though. Thank you, Dr. Burkhart!”
  • “No wasted time. In on time, seen immediately, and out of the office quickly. The most efficient process I have ever found.” (Dr. Jacobs)
  • Dr Ochoa is the best. Because of him a cancer was discovered at Stage 1 and completely removed.”
  • “I have always been treated with kindness and respect. Dr. Tolin treats patients like intelligent people that are able to participate in their treatment and recovery. He and every other member of the staff are very good at what they do and inspire great confidence.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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