TSAOG Orthopaedics & Spine

TSAOG Customer Survey Highlights – June 2013

When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s June 2013 Customer Survey:

  • Dr. B. Kaiser is great. I have complete confidence in him and TSAOG.”
  • Dr. Rowland is a wonderful hand doctor, after surgery on both hands I wouldn’t consider going anywhere else.”
  • “Very pleasant staff both in the office and at the front desk. It’s nice to have people actually look at you and make small talk.”
  • “Very pleased with the care and attention I get from Dr. Galindo”
  • “Your staff is very professional and understand my time is valuable.”
  • “I have been impressed with all the treatment I have received from the San Antonio Orthopedic Group. I have had physical therapy for my knees and my low back. I would highly recommend the San Antonio Orthopedic Group to family and friends.”
  • “Excellent attention and treatment by Dr. Bergfeld and her staff.”
  • “Just a big thank you for your care and especially for Christine’s courtesy and help.” (Dr. Gonzalez)
  • “Staff and doctor is very knowledgeable and well spoken. Also very thorough in his care” (Dr. Hennessy)
  • Dr. Connor was awesome… Very caring and knowledgeable .. Very informative I liked him very much!!”
  • “The practice as a whole is great. Everyone on the Dr and Therapy sides are professional and caring toward the patients.”
  • Dr Marx is a great doctor. Very patient and caring. Takes the time to make sure I understand everything”
  • “Customer service is AWESOME”
  • Dr. Christian Woodbury’s bedside manners were very professional but at the same time very caring.”
  • “Scheduling the appointments have been a breeze. Also appointment times have been very accurate and on time. no waits etc. I Thank you so much for this.”
  • “This was the best doctor visit i have ever had. I made the comment to the staff that they should give a clinic on how to run a doctors office.”
  • “I really like Dr Tolin. I always see the caution and concern in his face. I feel he is a very compassionate doctor. Which lets me know he doesn’t rush into any decision to operate.”
  • Dr. Viroslav is an excellent Dr. and feel very confident in my care”
  • “All of the Schertz staff are exceptional along with Dr. Bell’s staff!!! Thank you for fixing me and getting me back on my feet.” (Dr. Bell)
  • “Don’t change anything, you have a very well run organization.”
  • “Dr. Burkhart was the best!”
  • “I am very pleased with my physician, Dr. Ursone and recommend him to friends that are considering knee or hip surgery. His manner is so caring and understanding. He works with his patients and when possible tries to include their suggestions in the plan of care.”
  • “Every aspect of the San Antonio Othopaedic Group made me feel confident. Dr Drukker gave me the attention I needed, even outside of the patient care room when I had a extended question.”
  • “I have seen Dr. Ochoa for several years and am completely confident in him. He is caring and gentle and I trust him.”
  • “Everyone makes you feel like you are the only patient”
  • Dr. Taber and Derek are just wonderful. I was very nervous about knee replacement and they made sure I understood everything and they were very reassuring. Most clinics herd you in and out, but these guys make sure you are comfortable about the whole procedure before and after. Couldn’t ask for better care!!”
  • “Thank you Dr. Garcia for directing my recovery relying on all the help from your group (Doctor, PA and Therapist). I should know I have spent 7 months under medical care that did not have this coordination, physician care and medical group support.”
  • “Dr. Pace and his staff are very qualified and always pleasant.”
  • “Dr. Brown and his staff are wonderful. They are friendly and go above and beyond for patients.”
  • “After suffering from lower back pain for so long, Dr Brenman has been able to give me the relief that I have been seeking. I have a co-worker that has had surgery on her lower back and still suffers from severe pain. I have told her about the treatment that Dr Brenman has performed on me and have strongly encouraged her to go see Dr Brenman. He takes the time to talk to you as a person, not just another patient.”
  • “i know I can call and they will work me in in a timely manner and Dr. Jacobs has been a great doctor for me with all of my sports injuries.”
  • “Everything was done on time and the entire process completed very efficiently.” (Dr. Hibberd)
  • “The people are awesome! Everyone seems to really care about helping you feel better.”
  • “I was able to get an appointment the day that I called to schedule an appointment.”
  • “Very professional and efficient. Dr. Balldin spent ample time listening and answering questions.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

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