TSAOG Orthopaedics & Spine
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TSAOG Customer Survey Highlights – May 2014

When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s May 2014 Customer Survey:

  • Dr. Brenman is my hero! He’s been treating my pain issues for quite a while, now, and he’s always wonderful. I’ve recommended him to everyone I know who has chronic pain issues — simply the best doc in town.”
  • “Everyone was knowledgeable and friendly.” (Dr. Valdez)
  • “The best part is that I am covered by my insurance so I can use your facility. Dr. Pace has FIXED me 3 times now in the last 15 years.”
  • Dr Brown is always top notch. Never anything to complain about. He is the best.”
  • “Attention to detail, and virtually no scheduling problems or long wait time. This is invaluable for out of town patients” (Dr. Ochoa)
  • “Everyone is friendly and helpful and Dr. Hennessy is great!”
  • “In addition to being very knowledgeable, Dr. Viroslav was very gracious and kind to my mother even noting that her sense of style probably negated any comments about her switching to flats. He’s very astute.”
  • “Great Doctors, very attentive and excellent patient care. Dr Balldin shows great care when attending to my ailment”
  • “I am amazed at the size of the practice. Looks like someone is there for your every need.”
  • “Overall competence. Straightforward explanation of the treatment options, friendliness of staff, professionalism knowledge, and genuine interest in my daughters recovery. Also, the shortest wait times I’ve ever experienced any doctors office!” (Dr. Drukker)
  • “From office staff to doctor Connor they treated me very well”
  • “[I liked] the doctor’s bed manner. He was attentive to my needs, willing to answer questions.” (Dr. Bell)
  • Dr. BrenmanDr. Tolin, their staff, the front office staff, all the folks that work on the 2hd floor in the Central Office, and the downstairs staff @ Central Office are phenomenal. No matter how I feel when I hobble in, I feel better when I walk out. Thank you!!”
  • Dr. Hibberd is exemplary – in recommendation, surgery, and care”
  • “Consistent friendly and attentive service from everyone. Dr. Kaiser was very caring and answered my questions. I appreciate his conservative approach to my care.”
  • “Your staff -everyone of them did such a great job. They love what they do and it shows. They also know what they are doing and feel confident. All of that makes them shine as a team. I have been to many places this last year as a cancer patient and I would rate your place as number one overall.” (Dr. Rowland)
  • Dr. Gonzalez-wonderful, thorough, answered all questions and made multiple suggestions for treatment.”
  • Dr Ursone is terrific and a pleasure to talk with about my knee problem and the remedy for what I’ve been through with it. His nurse is also terrific and gives requested information in a timely [manner]. What a pleasure dealing with people like this.”
  • “Speed of being seen and no wait when we arrived – also the casting tech was very helpful and casted my son twice to make sure he was comfortable in his cast. My son could not quit wiggling his feet is he had to recast and the tech was very understanding and compassionate.”
  • “Many thanks for excellent care of my injured 13 year old son.” (Dr. Marx)
  • Dr. Garcia and his staff are very attentive and very caring. Dr. Garcia explains everything I need to know.”
  • “The San Antonio orthopedic group has a fine selection of doctors, nurses, staff members.who are there to serve the patient and the patient’s needs There is no waste of time anywhere within the group. Waiting in the doctors office is a thing of the past deal with the SAOG, Thank You! “ (Dr. Jacobs)
  • Dr. Woodbury very helpful and offered good suggestions for treating arthritis in hands”
  • Dr. Taber is always great. He knew what the best treatment was for me today, which he is unable to provide, so he search until he found another doctor who could see me on a 2 hour notice. I’m leaving on a 3 week trip in two days and he is saving me a lot of pain during that time.”
  • “[I liked] being able to get my questions answered promptly via the patient portal; confidence in clinical skill” (Dr. Burkhart)

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!

Please note: Spelling and punctuation errors may have been corrected for readability.

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