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TSAOG Orthopaedics & Spine

TSAOG Customer Survey Highlights – November 2014

When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s November 2014 Customer Survey:

  • Dr. Hughes is very personable and highly professional. Doctor’s appointments are always pleasant experiences.”
  • Dr. Rutstein is very friendly, passionate and caring – I know she is tailoring my medical therapy to best suit my needs and she is mindful of costs and insurance provider difficulties (referred me to BCBS places for MRI and additional services when possible) X-rays were done right away – no wait, very efficient at scheduling imaging and getting the care and therapy I needed quickly.”
  • Dr. Kirk is an absolutely great physician I would recommend to everyone.”
  • “[I liked] How quick and easy the appointment was.” (Dr. Hartzler)
  • “PA Miller and his staff are wonderfully caring and trully know what they are doing. Would rather see him than my doctor” (OrthoNow Injury Clinic)
  • “He has a great bedside manner, always makes me fell like he really cares about my health and progress.” (Dr. Connor)
  • “I like the fact that an entire range of treatment options and practitioners are available within your group”
  • Dr. Garcia showed me my MRI which helped me to understand spinal stenosis more than anything else could have.”
  • “I am fortunate to have the physician I have.” (Dr. Hibberd)
  • Dr. Richard Ursone is much appreciated by my husband and I, as he has performed surgeries on both of us. His dedication towards our wellbeing is much appreciated.”
  • “Every one was just amazing. I’m scared to death of surgery, I never felt more comfortable before hand. AMAZING!” (Dr. Valdez)
  • “The staff is courteous and knowledgeable. Dr. Viroslav seems quite competent and caring and interested plus he has a sense of humor.”
  • Dr. Drukker was very professional and timely with my treatment. I would recommend him to any of my friends that were having issues or problems with their hands. I just loved him.”
  • “Having gone to another Orthopaedic Group and after coming here. It was like day and night.I have to say eye contact is greatly appreciated and not being rushed and creating an atmosphere of neverousness and chaos.”
  • Dr. Pace was funny and made me feel very comfortable”
  • “This last few months of care by Dr. Rowland for my carpal Tunnel syndrome, trigger finger and Dupuytren’s contraction was handled wonderfully and his staff was a great help in getting the necessary Worker’s Comp paperwork through so I could get the much needed surgery. Post surgery treatment has also gone very well. I will never go to any other Orthopaedic group doctors and definitely recommend this group to anyone needing orthopaedic care.”
  • “My wife, who drove me, and I were very impressed with the attention, explanation of the x-ray results, care, and manner of Douglas Dusenberry. Never having been to the Saturday clinic but preferring the hour-driver to going to a clinic or emergency room close to us, I greatly appreciate that you have this facility available and staff it with such an excellent care provider. The help and care suggestions have enabled me to make it with much less pain, through two weeks to my specialist doctor’s appointment.” (OrthoNow Injury Clinic)
  • Dr Woodbury is extremely caring and friendly. I had surgery on both hands on Thursday. I had a few concerns on Saturday about pain. I was going to call on Monday when office was open. Dr Woodbury called out of the blue on Sunday. I could not believe that. He answered my questions and I was relieved. May God bless him and his family”
  • Dr. Brown and his PA/NP always make me feel as though I am their only patient. Ouality time and visits”
  • “Very pleased with how competent and personable Dr. Marx is!”
  • “Treatments with Dr. Seidel are quick and effective. Noticeable improvement in just the 1st visit and alot better after the 2nd.”
  • “I was referred to the group following a vehicle accident. The office worked with me to be seen even though SAOG is not an in-network provider for my insurance. Thanks for the excellent care from all parties at your practice.”
  • Dr. Balldin is AWESOME!”
  • Dr. Bell is a fantastic Doctor”
  • Dr. Burkhart, his assistant, and nurses were very professional. They were great at putting me at ease during my visit. I felt like they really cared about my concerns. Keep up the good work.”
  • “Doctor was very friendly and very specific in the options that I have on my physical problem” (Dr. Gonzalez)
  • Dr Jacobs was versed in the area of my problem and I felt he had my best interest in mind. He gets directly to the point and doesn’’t waste a lot of time.”
  • Dr. KAISER is so sweet and attentive.”
  • “I have already recommended Dr Ochoa to two of my friends with knee trouble.”
  • “The San Antonio Orthopaedic Group has a great staff, very friendly, kind and knowlegeable. Always trying to do all they can to help you.”
  • “My daughter is medical averse. She is afraid of doctors, shots, X-Rays, everything related. This doctor was personable and really installed trust in my daughter and explained and LISTENED.” (Dr. Taber)
  • “I am highly satisfied with and confident of the care I receive from Dr. Tolin.”
  • Dr Brenman is excellent”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our patient survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

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