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TSAOG Customer Survey Highlights – April 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s April 2014 Customer Survey:

  • OrthoNow saved a trip to the emergency room. My treatment was completed in less than 2 hours including x-rays, consult, cast, and checkout. This is very impressive and I have shared my experience with family and friends.”
  • “I am glad I went to Dr. Connor for a 2nd opinion”
  • “Everything has always been great from the front desk to Dr Gonzalez also his young ladies are super nice.”
  • “Appointments are scheduled appropriately I hardly ever wait more than just a few minutes. Dr. Pace is wonderful and makes you feel like you are his only pt. at the time.”
  • “The staff was very nice and I was treated by the doctor in a timely manner. The doctor also answered all my questions that I may have had.” (Dr. Seidel)
  • Dr. Valdez the exercise that you taught me helps a lot. Now the pain on my shoulder is only 10% maybe in a little time more it will be gone. TY Doctor Valdez I feel like a young man again. “
  • Dr Ochoa is a four-star professional. Best physician ever!!”
  • “I am extremely grateful for the care Dr. Rowland provided my son. My son is 11 and required surgery; Dr. Rowland’s reassurance, confidence and concern put us at ease. We couldn’t be happier. Thank You!!”
  • “The doctors make me feel like they really care about my health needs and understand my concerns about proposed treatment choices. Also appreciate that you have offices throughout the city.”
  • “Over all, I am totally satisfied with my Total Knee Surgery. I am pleased to say that I was amazed as to how my doctor set up all my scheduling to include my hospital stay, my departure, with all the necessaries Health Providers, just amazing as to how great things turned out for me. Thanks to Doctor Viroslav.”
  • “I couldn’t wait for Monday to roll around b/c my knee was hurting so bad, but in the back of my mind I thought I wouldn’t get in to see a doctor for weeks. I was just amazed how quickly I got a first appointment with this knee doctor!!!” (Dr. Tolin)
  • Dr. Brenman was very helpful regarding my chronic back care needs and active lifestyle.”
  • Dr Woodbury is wonderful. He called me personally to follow up on my surgery and ask how I was doing. The entire staff at the Orthopaedic Institute was beyond commendable and I would refer this group to everyone. Thank you Dr Woodbury for being a caring and kind professional.”
  • “1st surgery ever – thus a lot of apprehension but everything done by SAOG staff was great and mind was put at ease. Thanks to Dr.Ursone and his staff.”
  • “If you have back issue….Dr. Hennessy is the best.”
  • “I chose Dr. Taber based on a recommendation from another ortho doc and have been well pleased with his care. His compassion is evident always. He listens – probably one of the most important qualities a physician can posess. His evidence based clinical decisions are communicated very effectively and I always feel that I am included in the decision making process.”
  • Dr. Marx really took his time to explain everything. I came to him for a second opinion and got more information that I had in 6 months with another doctor. Really wonderful experience.”
  • “One of the most pleasant doctor’s office experiences I’ve ever had. That’s extremely comforting when you’re walking in with a very painful injury and you’re not sure what the process is going to be like. I’m sincerely thankful for the wonderful treatment I’ve received so far.” (Dr. Drukker)
  • Dr. Hibberd is the best!!”
  • “I had already had my right knee replaced in another city. Dr. Kaiser was my physician at SAOG. Doctor Kaiser had me do therapy to get my leg strong for the left-knee replacement. I had very little trouble after the surgery and, indeed, I was able to give up the walker after a few days and my cane, at least in my home, a short time after that. The hospital and home-care people I was put in touch with were excellent. I have already recommended SAOG in general to a friend who needed shoulder work, and recommend Doctor Kaiser very highly for knee work.”
  • Dr. Brown has always taken the time to thoroughly explain the procedure and put all concerns to rest”
  • “I was very pleased with the clinic and Dr. Garcia. A difficult experience was made as easy as possible. My wife and I would recommend you to anyone.”
  • Dr. Jacobs is always right on time! I usually arrive early and have been in and out of the office sometimes before my scheduled appointment time. He values his time and the patients’ time.”
  • Dr. Burkhart took time to explain my recent surgical procedure to me. I really appreciated this extra time.”
  • “I couldn’t have been treated any better. I didn’t have insurance and prices were fair. Thanks guys!”
  • “[I liked] …the excellent healing result my family has received each time we’ve come with a broken bones and or strained or torn ligaments.” (Dr. Bell)
  • “Great clinic, excellent Staff Dr Balldin is the best doctor I’ve had in a long time.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!


Please note: Spelling and punctuation errors may have been corrected for readability.

 


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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