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TSAOG Customer Survey Highlights – September 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s September 2014 Customer Survey:

  • Dr. [Hartzler] has wonderful bedside manner, everyone is super friendly.”
  • Dr. Hughes is my podiatrist. And I have full confidence in his knowledge and expertise!”
  • “I now go to Dr. Jessica Rutstein who was recommended by Dr. Ed Sargent. I am very satisfied with my treatments.”
  • Dr Seidel cares and explains…I appreciate that”
  • Dr. Brenman is always there for me. He’s kind, understanding, extremely intelligent, and up-to-date on every therapy and medicine I’ve ever inquired about. He listens to me, takes time to explain everything to me, and gives his opinion about anything I ask (no matter how silly I might sound). I think he’s an excellent doctor, and a genuinely good person.”
  • “I always receive professional and courteous service at this office. My physician, Dr. Viroslav, is outstanding.”
  • “I feel like I’m get the best medical care a for my problem. I trust the Doctors with this medical group.”
  • “Thank you to Dr Woodbury for addressing my concerns and easing my fears. He […] answered my questions and explained my treatment options. A big Thank You to Miss Jennifer, who […] cleaned my hands after my injections and for her suggestion of using an ice pack to help with the discomfort.”
  • “Loved my Doctor. He made me feel comfortable, he was very professional, and had a sense of humor. I felt that he was on top of my issue and would provide the help I needed.” (Dr. Marx)
  • “[I liked] the fact that I can be seen the same day as a walk-in without making a prior appointment.” (OrthoNow)
  • “I went first to another so called specialist, whom in my opinion seemed incompetent, and really did not care about my problem because it was a Workman’s Comp. issue. I was humiliated, and wanted to give up. I went to Dr. Tolin for a second opinion, and he knows exactly what is wrong with my knee, and told me all my options. I am glad to find a physician who cares about me, and willing to help me.”
  • “SA Ortho Group is IMPRESSIVE!”
  • Dr Taber was highly recommended to me, he has given me options besides replacement surgeries as well as making me aware of the pros and cons of each procedure”
  • “I am so pleased that I came to a wonderful facility that helps people in their time of need and I thank each and every employee that is there helping in doing their part and caring for people, in our most crucial time of need” (Dr. Valdez)
  • “Thank you for fixing my son’s broken fingers and for making it possible to still play football” (Dr. Rowland)
  • “Really, it is good that Dr. Marvin Brown is serious and is strong in his manner to get us to do what we need to do in order to heal..and, I noticed that Allison Rice is getting stronger all the time..no need to just gently tell others what they need to do to heal, but be firm like Dr. Brown is..”
  • “I WAS ABLE TO GET AN APPOINTMENT THE SAME DAY THAT I CALLED”
  • Dr Ochoa is the greatest!”
  • Dr. Kaiser. He has been such a blessing in my life. I know that he genuinely cares about me and my family.”
  • Dr Ursone is one of the best doctors I have ever seen.”
  • Dr. Pace is a great surgeon. My recovery went very well no pain.”
  • “I have been a patient of Dr Gonzalez for over 8 yrs and I am very satisfied with his care”
  • “I appreciate Dr. Jacobs’ conservative approach and treating me as though I have some responsibility in decisions and in my care.”
  • “Friendly, courteous, attentive staff, and Dr.” (Dr. Hibberd)
  • “Love Dr. Drukker’s way of explaining my problem, and all options to fix it.”
  • “I absolutely love being a patient of the San Antonio Orthopaedic Group. Everything about this practice is Grade A!!!”
  • “I am very thankful for the care I have received from Dr. Burkhart and his entire staff. Hopefully, I will never need their services again; but, if I do, I know where I will turn for help!”
  • Dr. Garcia did my first surgery about seven years ago. I trust him implicitly.”
  • “I went into my first appointment in a lot of knee pain, somewhat apprehensive and worried, not knowing what to expect. It didn’t take long at all, for me to realize that Dr. Bell and his entire staff are not only kind and caring, but very knowledgeable and highly skilled professionals. They quickly put all of my fears to rest; and I walked away after my first visit feeling very confident that I am in good hands and that I will receive the best possible treatment and care in the days ahead. That is a huge comfort! Thank you Dr. Bell and staff!”
  • Dr. Connor is great and so is his staff. They are always very personable and Dr. Connor loves what he does. And he’s a very caring physician.”
  • Dr. Balldin took great care of [my son] during his illness. He promptly contacted his pediatrician and made sure that he was well cared for during this period. He made great recommendations and referred us to the best physicians.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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