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TSAOG Customer Survey Highlights – October 2014

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When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s October 2014 Customer Survey:

  • Dr. Seidel really cares about his patients and goes above and beyond to see to it that his patients have the best care.” 
  • “Excellent staff from check in to check out. Dr. Brenman was excellent, informative and took great care of me through every step of the process. SAOG is the best!”
  • “PA Davis Miller is exceptional. Very comfortable communicator.” (OrthoNow Injury Clinic)
  • “I was pleasantly shocked at how easy a payment plan was set up and all my options.”
  • Dr.Tolin was really nice and explained my surgery. I had a rough recovery and he called back later that to answer my question.”
  • “I’ve already referred others and shared my great experience with family and friends” (Dr. Ochoa)
  • “The MD was friendly, approachable, professional, he made a suggestion as to what would help me which was a cortisone injection. I received it and I feel much better.” (Dr. Jacobs)
  • “The care I have received has help improve my daily life.” (Dr. Gonzalez)
  • Dr. Josh Bell – very easy-going, approachable, clear and direct with all information. The support staff is very kind and helpful as well.”
  • Dr Hughes was very attentive to my concerns”
  • “From beginning to end EVERYTHING WAS PROFESSIONAL.THE STAFF FROM CHECK IN TO CHECK OUT IS TOP NOTCH.” (Dr. Kirk)
  • “Had surgery for carpal tunnel… was an awesome experience from first appt, thru surgery, to last follow up.” (Dr. Woodbury)
  • “Excellent service provided by Dr Pace and support staff. They were genuinely concerned with my injury and provided options for treatment. Professionalism exhibited at every level.”
  • “I truly enjoy being a patient of San Antonio Orthopedic Group and have recommended you to friends in the past and will continue to do so in the future.”
  • “Having trust and confidence in one’s doctor helps tremendously and I have that. Dr. Viroslav and I have a nice, easy going relationship.”
  • Dr. Ursone is the only physician who I see in the group, and I’ve been seeing him since he was in the Army. He is an excellent MD, and I will continue to see him and recommend him to friends and family.”
  • “I have always had a good visit, even if I’m in pain, I leave happy.” (Dr. Garcia)
  • “I look forward to my hip replacement as well as the help it will give me in feeling less pain and having more mobility on my left side. Thank you Dr.Taber for making me feel so comfortable during my visit, and for the information that you gave me in order to make my choice to have a hip replacement.”
  • “I have had a knee replacement by Dr Tolin and hip replacement by Dr Kaiser. I was very pleased with both doctors and procedures. I am experiencing some hip pain and I choose again to see Dr Kaiser because I trust his opinion.”
  • “The doctor interacted really well with me in reference to my pain” (Dr. Hartzler)
  • Dr. Burkhart always hits the mark for shoulder injections and ignores my grimaces!”
  • “From the moment you drive in…the facility looks wonderful nice and clean. The parking lot was clean and plenty of parking. Once you go inside the atmosphere stays the same, clean and modern. The free wifi was a nice touch. The whole staff are really nice and calm. I’d imagine that even if they’re stressed they wouldn’t show it to the patients. The doctor was AMAZING! Direct and to the point yet fully explained everything and seemed to care about his patients. I loved EVERYTHING about this place 5 stars!!!” (Dr. Balldin)
  • “Loved Dr. Rutstein. My first visit to the office, and will continue to receive treatment there.”
  • Dr. Marx was a very nice Dr. He explained everything to me about my foot. Thank you all so much.”
  • “my physician (Dr. Marvin Brown) was very patient with me. he answered all my questions and he gave instructions on my ordeal.”
  • “Same day appointment for new patient!” (Dr. Rowland)
  • “Called the morning of 10/7/14…turned out that is the day Dr. Drukker is at Stone Oak office and they had a mid-afternoon appointment available….very pleased.”
  • “I have recommended your group and Dr. Valdez in particular to my cousin who needs knee surgery. I know that she will receive excellent information as to her possibilities.”
  • Doctor Hibberd gave me his undivided attention to my medical issue and did not appear rushed.”
  • Dr. Connor was most wonderful and deeply appreciated for all his thoughtfulness sand kindness.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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