TSAOG Orthopaedics & Spine

TSAOG Customer Survey Highlights – October 2013

When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s October 2013 Customer Survey:

  • “World class care by wonderful professionals.”
  • “Dr. Burkhart is the best.”
  • “I am so appreciative of the efficiency of your practice! The respect shown to your patients by the punctuality you demonstrate is a model for other groups. I am very impressed.”
  • “I appreciative Dr. Drukker’s prompt attention and professional manner.”
  • “My doctor went beyond my expectations when I had a blood clot. He was fantastic. He called me the next day to confirm that I had excellent care.” (Dr. Brown)
  • “Very kind and professional staff” (Dr. Connor)
  • “Dr. Galindo & his Nurse Kim are so good at putting you at ease.”
  • “On a scale of 1-10, Dr. Brenman is 10.”
  • “I like that Dr. Hennessy pulled me in to view my old imaging and showed me where the problems are. He said it was helpful for me to bring images and viewed them. I like to see and hear what thoughts go through their minds about images and have them explained.”
  • “Wait times are very reasonable, even when busy. Staff is courteous and answers your questions without hesitation.” (Dr. Valdez)
  • Dr.Taber and his PA took very good care of [name omitted]. They helped me understand options at the clinic, during surgery, and by phone.”
  • “No long waits, very efficient. Wide range of very qualified sub-specialists. Plus, you take Tricare!!!”
  • “Loved the Halloween theme and costumes.”
  • “In fact, I was down on the 2nd Floor seeing […] my primary physician. He made a call to your office, and the PA (Griffin) took me in right away. He was awesome!!” (OrthoNow Injury Clinic)
  • “Professional staff, excellent drs” (Dr. Rowland)
  • “Dr. Gonzalez did a thorough eval of my complaint and provided me with two injections on my shoulder. I have complete relief as of 8 PM.”
  • “Efficiency and personal care.” (Dr. Hibberd)
  • “You guys are quick and professional. No BS”
  • “Dr. Tolin was very helpful and explained everything in a way that I could understand.”
  • Dr. Garcia and his staff are friendly, efficient and responsive to my needs.”
  • “I love everything about SA ORTHO!!!!!!!!!!!!!”
  • Dr. Balldin is remarkable”
  • “Always feel better after appointment” (Dr. Pace)
  • “Thoroughness of everyone I came in contact with at the Clinic and the easy to understand explanation given by Dr. Marx. I have a great impression that he is truly concerned about my health.”
  • “Great Organization!”
  • “It is close to where I live (Schertz). Also I know Dr. Ursone from when He was at BAMC and I trust him.”
  • “Keep up the excellent work. You have set yourselves apart from all other services.”
  • Dr. Bell is great and has really worked with me throughout my healing process. All of the staff is very helpful.”
  • “Dr. Bergfeld took time to explain treatment alternatives and answer any questions I had, ensuring that I fully understood my condition and treatment options.”
  • “Dr. Jacobs is wonderful. He has a great personality & is very open & honest.”
  • Dr Woodbury is a caring wonderful doctor”
  • “I am very pleased with the care and attention that Dr. Kaiser and his staff provided during my visit. An excellent Physician!”
  • Dr. Viroslav always makes me feel at ease about my condition and explains things so I can understand.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month!

Please note: Spelling and punctuation errors may have been corrected for readability.

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