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TSAOG Customer Survey Highlights – January 2014

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When our patients have something nice to say about us, we like to brag about it!
Please enjoy some of the highlights from TSAOG’s January 2014 Customer Survey:

  • Dr. Hibberd is kind, patient most importantly, trustworthy and treated me with respect. Thank you Dr. Hibberd.”
  • “I have high regard for my physicians. They have all been very professional and willing to answer questions. Most recently I have seen Dr. Gonzalez and he relates well to people as well as being exceptionally competent.”
  • “I really feel blessed for the care I received and the attention your physician staff game me. I will highly recommend your clinic. I am 150% pleased with my end result.” (Dr. Valdez)
  • “2nd time to have to use your services and even though I would rather not have an injury you make it much easier to deal with”
  • Dr. Ochoa is wonderful, but I was very impressed with how efficient the computerized information worked. By the time I walked from the room to reception area everything was already set up for my next visit!”
  • “You are always available. OrthoNow is fantastic as well!!!”
  • “I have every confidence in Alyssa and Dr. Pace. I feel confident and comfortable with any help I will receive from them now and in the future.”
  • “Dr. Hennessy rocks as my granddaughter would say — very professional and very kind and patient with me.”
  • Dr. Brenman is so nice and professional. He doesn’t waste time and listens to my concerns.”
  • Dr. Brown is impressive, managed his time and attention to my needs extremely well. Probably the BEST consult I have ever experienced.”
  • “I am in and out so fast I don’t have complaints” (Dr. Connor)
  • Dr. Bell is awesome. He was and has always been attentive to the needs of my mother’s care. I would recommend him to anyone needing orthopedic surgery!!!”
  • Dr. Ursone explained the MRI and after the surgery gave us an excellent layman’s explanation of the surgical repairs, the convalescence and the PT to follow. We are so happy that we chose your practice and that we were lucky enough to have Dr. Ursone as the surgeon.”
  • Dr. Kaiser was very nice, and I feel confident he will be able to address my knee problem”
  • “The staff were not only courteous but friendly. The physician re-assured me on each of my concerns and treated them as significant and important. The office environment was clean and relaxing. It allowed for personal space and privacy.” (Dr. Woodbury)
  • “I was impressed with the service from start to finish. I was especially surprised that [Dr. Marx] called me after the surgery to see how I was doing.”
  • “Best Docs, excellent medical care, easy access, short waits”
  • “Fantastic service, never a long wait time, sometimes NO wait time.” (Dr. Tolin)
  • Dr. Drukker’s manner was extremely comfortable and built confidence.”
  • Dr. Balldin has such a wonderful bedside manner. He listens. He explains. I have also been pleased with the workers in the physical therapy area at the Babcock location.”
  • “Great personnel. Doctor explained thoroughly what to expect” (Dr. Garcia)
  • “I think that Dr. Burkhart is the consummate medical professional”
  • “I would highly recommend this practice.”
  • “Awesome staff. Always polite and helpful.” (Dr. Rowland)
  • “The doctor is very thorough & makes excellent recommendations. He always addresses my concerns & I always leave with peace of mind.” (Dr. Viroslav)
  • Dr Jacobs is very thorough, courteous and polite”
  • “[Dr. Taber is] extremely knowledgeable, thorough, and personal warmth! He understands from an athlete’s perspective as well! And he has a great sense of humor providing a comfortable environment!”
  • Therapy staff are the greatest. i had twelve visits and each time the staff was courteous, friendly, helpful and attentive to my specific needs. i highly recommend them to everyone in need of physical therapy.”
  • “Totally pleasant—best in San Antonio”
  • “Excellent treatment of my 7 month old baby!!”
  • “We got in the same day with Mr Griffin (a most knowledgeable and empathetic health professional) who sent us for an MRI that same evening, confirming the next day that surgery would be necessary.” (OrthoNow North Central)
  • “Just finished #5 of 5 of Supartz. PA Davis Miller and his assistant Kessa (Turkessa) are second to none in patient care and communication.” (OrthoNow Central)

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!

Please note: Spelling and punctuation errors may have been corrected for readability.


NOTE: We cannot provide medical advice or diagnoses without seeing a patient in person.

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